Summary
Overview
Work History
Education
Skills
Timeline
Generic

Peter Yates

Narellan Vale,NSW

Summary

Accomplished NSW State Manager at Dynamic Hydro Excavations, adept in operations management and team leadership. Spearheaded service improvement programs, enhancing customer satisfaction and driving revenue growth. Excelled in strategic planning and relationship management, fostering a culture of continuous learning and innovation. Proven track record in boosting sales and operational efficiency, with a focus on achieving strategic objectives and compliance.


Senior Fleet and Operations Manager, focused and committed to providing excellent customer service skills by meeting and exceeding expectations.

I am self-motivated with invaluable knowledge of managing resources and staff in an effective and efficient manner. Highly focused with a comprehensive understanding of logistics. Boasting a consistent & proven track record of successfully employing best business practices that improve efficiency, reduce operating costs whilst increasing performance, all to tight time scales and within budget.

I am committed to identifying and implementing continuous improvements in my career and industry.

I believe in encouraging and inspiring others by leading by example, demonstrating strong work ethics and motivations for success. I enjoy working in a dynamic environment, implementing proactive approaches to tasks and requirements, adapting well under pressure.

Overview

6
6
years of professional experience

Work History

NSW State Manager

Dynamic Hydro Excavations
02.2022 - Current
  • Increased customer satisfaction levels by implementing targeted service improvement programs.
  • Managed a team of sales representatives, providing guidance and support for their professional growth.
  • Provided ongoing training and development opportunities for staff members, fostering a culture of continuous learning and growth.
  • Boosted sales through successful marketing and service optimization strategies.
  • Streamlined operations by identifying inefficiencies and implementing process improvements.
  • Developed communications materials to promote organizational plans and initiatives.
  • Achieved operational efficiency through effective budget management and resource allocation.
  • Implemented data-driven decision-making processes to identify areas for improvement and drive business growth.
  • Maintained open lines of communication with all stakeholders, ensuring alignment on goals and expectations throughout the organization.
  • Ensured compliance with relevant industry regulations, maintaining an up-to-date understanding of changing legislation.
  • Fostered a positive work environment that promoted collaboration, teamwork, creativity, innovation amongst employees.
  • Mentored junior managers as part of succession planning efforts, sharing knowledge and expertise within the organization.
  • Oversaw risk management initiatives, minimizing potential threats to the organization''s reputation or financial stability.
  • Coordinated staff development plans to build empowered, confident and knowledgeable team.
  • Partnered with senior staff to develop annual and quarter plans and budgets.

Operator Hydro Excavation

Patriot Environmental Management
02.2018 - 04.2020
  • Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
  • Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
  • Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
  • Provided on-the-job training to newly hired workers and team members.
  • Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
  • Worked outside in all weather conditions.
  • Performed inspections and routine maintenance on equipment.
  • Collaborated with team members to ensure seamless coordination of tasks and efficient completion of projects.
  • Performed quality checks to identify finish discrepancies.
  • Operated technical and mechanical equipment and adjusted machine settings according to work cycles.
  • Increased overall product quality through meticulous attention to detail during operation processes.
  • Consistently met or exceeded performance targets while maintaining strict adherence to health, safety, and environmental regulations.
  • Upheld quality standards through regular inspections of completed products, addressing any inconsistencies immediately.
  • Coordinated with other departments to address production-related issues, fostering effective communication across teams.
  • Supported management in achieving strategic objectives related to productivity, cost control, quality assurance, compliance with regulatory requirements.
  • Participated in continuous improvement initiatives, identifying areas for process optimization and recommending changes for implementation.
  • Actively participated in cross-functional teams, contributing valuable input on process improvements and best practices for overall operational success.

Education

Electronics,Engineering Design & Technology - State Executive Commendation in Design Technology

Chifley College - Bidwill Campus
2022

Advanced Degree in Transport And Logistics - Advanced Degree in Transport And Logistics

RMIT University
Sydney
2016

Skills

  • Operations Management
  • Strategic Planning
  • Sales Leadership
  • Relationship Management
  • Revenue Growth
  • Administrative Oversight
  • Policy Development
  • Teamwork and Collaboration
  • Team Leadership
  • Decision-Making
  • Problem Resolution
  • Managing Operations and Efficiency
  • Scheduling and Coordinating
  • Hiring and Training
  • Training and Development
  • Staff Management
  • Onboarding and Orientation
  • Shift Scheduling
  • Emergency Response
  • Project Planning
  • Negotiation
  • Performance reviewing
  • Performance Evaluations
  • Business Development

Timeline

NSW State Manager

Dynamic Hydro Excavations
02.2022 - Current

Operator Hydro Excavation

Patriot Environmental Management
02.2018 - 04.2020

Electronics,Engineering Design & Technology - State Executive Commendation in Design Technology

Chifley College - Bidwill Campus

Advanced Degree in Transport And Logistics - Advanced Degree in Transport And Logistics

RMIT University
Peter Yates