Taupaki Moses-Te Maru
Byford,Western Australia
Summary
Dynamic Store Manager at LiquorWorld Waipapa, adept in inventory management and employee training. Proven track record in enhancing customer service standards and operational efficiency. Known for outstanding communication skills and a friendly demeanor, I foster a positive team environment while ensuring compliance with safety regulations.
Committed to driving results and exceeding expectations. Versatile team member ready to take on any required task and adapt to changing conditions with a resourceful and hardworking mindset. Dedicated to business success, eager to learn more about skills, and to advance professionally. Holds quality and teamwork in high esteem.
Experienced and dependable general worker, with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean, organized workspace. Safety-conscious, with a strong work ethic, and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Store Manager
LiquorWorld Waipapa/Liquor Centre
Kerikeri , New Zealand
01.2021 - 02.2025
- Ensured compliance with safety regulations and company policies.
- Established customer service standards and monitored staff compliance.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Monitored inventory levels and placed orders to restock shelves.
- Recruited, trained and supervised new employees.
- Assessed operational efficiency of the store's departments.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Preserved product quality by maintaining stockrooms and disposing of damaged items.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Trained and mentored associates to teach daily tasks and procedures.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Team Member
Garador Bay Of Islands
Kerikeri/Waipapa , New
03.2020 - 01.2021
- Performed routine maintenance checks on all installed equipment to ensure safe operation.
- Measured and marked areas for door installation.
- Drilled holes to install door hardware.
- Installed trim pieces around entryways according to manufacturer specifications.
- Inspected existing garage doors and hardware to determine the best installation approach.
- Tested safety mechanisms to verify they were functioning correctly.
- Demonstrated how to operate all components of the door system to customers upon completion of installations.
- Worked in a team environment when needed in order to complete jobs efficiently and safely.
- Adhered strictly to safety protocols while performing all duties associated with garage door installations.
- Adjusted tension on springs to ensure proper operation of the door system.
- Instructed building and homeowners in strategies for care and maintenance of doors.
- Replaced worn or broken parts including hinges, tracks, pulleys, locksets.
- Conducted post-installation inspections to verify that all components were working properly.
- Programmed remotes and keypads for customer use.
- Operated lifts, winches and chain falls to move heavy curtain doors.
- Worked effectively in team environments to make the workplace more productive.
- Completed day-to-day duties accurately and efficiently.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Assisted with customer requests and answered questions to improve satisfaction.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
Team Member
Mitre 10
Kerikeri/Waipapa , New Zealand
01.2018 - 06.2020
- Collaborated with team members to maximize productivity and efficiency.
- Resolved customer issues promptly in a professional manner.
- Participated in team meetings to discuss strategies for improvement.
- Greeted customers upon entering the store with friendly demeanor.
- Participated in training sessions for new employees when needed.
- Adhered to safety guidelines while operating machinery or stocking shelves.
- Answered phone calls regarding inquiries about products or services.
- Assisted customers with product selection and ordering process.
- Collaborated with team members to achieve daily goals.
- Rotated through series of different stations based on team needs.
- Worked hard to learn required tasks quickly to maximize performance.
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
Education
NCEA Level 1,2,3 -
Kamo High School
New Zealand 11-2017
Skills
- Inventory management
- Customer service
- Employee training
- Safety compliance
- Cash handling
- Visual merchandising
- Time management
- Supply ordering
- Customer relations
- Flexible schedule
- Staff supervision
- Customer service management
- Opening and closing procedures
- Retail inventory management
- Outstanding communication skills
- Team leadership and coaching
- Merchandise planning
- Documentation and reporting
- POS systems
- Reliable
- Friendly and positive
- Training and mentoring
- Work Planning and Prioritization
Certification
- New Zealand Forklift F Indorsement
- New Zealand LCQ
- New Zealand Managers License
Timeline
Store Manager
LiquorWorld Waipapa/Liquor Centre
01.2021 - 02.2025
Team Member
Garador Bay Of Islands
03.2020 - 01.2021
Team Member
Mitre 10
01.2018 - 06.2020
NCEA Level 1,2,3 -
Kamo High School
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