Proven track record of enhancing operational efficiency, demonstrated during tenure at Poolwerx by supporting staff and managing sales & tech processes. Adept in data entry and fostering team collaboration, I significantly contribute to achieving key objectives. Skilled in balancing multiple priorities, my fast learning and computer skills ensure exceptional service delivery and client satisfaction. I would Classify myself as a detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
- Managed inventory of pool chemicals and supplies, ensuring adequate stock levels were maintained for uninterrupted service delivery.
- Enhanced pool water quality by conducting regular chemical balancing and treatment processes. Collaborated closely with team members, fostering positive working relationships to enhance overall service delivery.
- Boosted customer satisfaction by providing professional and efficient pool cleaning services on a consistent basis.
- Educated clients on proper pool care techniques, empowering them to take proactive measures in maintaining their own facilities.
- Assisted in training new technicians, sharing valuable knowledge and expertise to ensure high-quality service provision across the team.
- Managed a high volume of calls daily while maintaining professionalism and efficiency.
- Generated new leads through targeted cold calling efforts, expanding the company''s client base.
- Customer Service and the completion of hundreds of customer-oriented surveys for contracted companies.
- Coordinated activities to streamline operations and promote compliance with organization policies.ies