TAWANA SERWAAH-BONSU

I am a highly motivated and results-driven professional with a strong background in fostering growth and efficiency within aged care services. My proactive and organized approach enables me to implement innovative strategies that enhance service delivery, operational effectiveness, and client satisfaction. With a keen ability to manage time, plan strategically, and maintain a forward-thinking mindset, I excel in creating streamlined processes that support both staff and clients.

I am adept at delegating tasks confidently while promoting a collaborative work environment built on mutual trust. My experience in client relations, customer service, and candidate management has strengthened my communication and negotiation skills, allowing me to cultivate productive partnerships and ensure smooth operations. Additionally, I am skilled in managing budgets, resolving conflicts, and providing clear guidance to teams, ensuring a high standard of care and service excellence.

As a dedicated and adaptable professional, I am eager to apply my expertise to contribute to the success of an aged care organization, delivering quality care solutions while maintaining professionalism