Taylor Leolahi
Melbourne,VIC
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. I Have a great work ethic and show initiative when working independently or in a team. I have a positive can do attitude and skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand I work for.
Overview
3
3
years of professional experience
Work History
Telephone Customer Service Representative
Commonwealth Bank
11.2022 - 08.2023
- Answered incoming calls and provided highest level of professionalism and knowledgeable service to every customer.
- Answered customer inquiries and addressed customer complaints in a timely manner.
- Demonstrated excellent communication skills while handling incoming calls from customers.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Warehouse Assistant
Woolworths (MSRDC)
10.2020 - 11.2022
- Monitored production line operations to ensure efficiency and accuracy.
- Identified defective parts or components and removed them from production line.
- Moved items between machines, conveyors and transport equipment to meet production needs.
- Operated RF scanners, computers, and other equipment to track orders.
- Used pallet jacks to move items to and from warehouse locations.
- Shrink wrap pallets
Skills
- Forklift Operation
- Call Controlling
- Customer Support
- Call Centre Operations
- Telephone etiquette
- Clear communication
- Operate Pallet Jack
- RF Scanning
- Warehouse Operations
- Picking and Packing
- Sorting and Labelling
- Assembly and Production
- Clear Communication
- Punctual and Dependable
Referee
Woolworths (MSRDC) - Team Leader
Teia Tarau
0422791672
Commonwealth Bank - Team Leader
Mikayla Solomona
k.solomona03@gmail.com
Timeline
Telephone Customer Service Representative
Commonwealth Bank
11.2022 - 08.2023
Warehouse Assistant
Woolworths (MSRDC)
10.2020 - 11.2022
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