Summary
Overview
Work History
Education
Skills
Timeline
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Taya Arapoglou

Mitcham

Summary


I am looking to expand my experience in the Veterinary industry. I am currently studying a Bachelor of Animal and Veterinary Biosciences with an expected finish date of December 2026. I am looking to leverage my skills as a service supervisor to ensure that I can excel in your business.

Overview

5
5
years of professional experience

Work History

Customer Service Supervisor

Coles Supermarket
12.2022 - Current
  • Promoted a positive work environment through open communication channels, fostering team collaboration and high morale.
  • Collaborated with other departments to address recurring customer concerns, improving overall service quality.
  • Coached employees through day-to-day work and complex problems.
  • Improved customer satisfaction by addressing and resolving escalated issues promptly and professionally.

Pharmacy Assistant

Priceline Pharmacy
01.2021 - 12.2022
  • Kept pharmacy counter and related areas clean, neat and organized.
  • Answered telephones and provided information about order status, store hours and pharmacy procedures.
  • Greeted customers and responded to questions with friendly, knowledgeable assistance.
  • Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.

Education

Bachelor of Animal And Veterinary Biosciences - Animal Science

La Trobe University
Melbourne, VIC
12-2026

VCE -

Forest Hill College
Burwood East
10-2023

Skills

  • Problem-solving
  • Time management
  • Customer service
  • Multitasking and organization

Timeline

Customer Service Supervisor

Coles Supermarket
12.2022 - Current

Pharmacy Assistant

Priceline Pharmacy
01.2021 - 12.2022

Bachelor of Animal And Veterinary Biosciences - Animal Science

La Trobe University

VCE -

Forest Hill College

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Taya Arapoglou