Taya Fowler
Maylands,WA
Summary
Driven Heavy Duty Diesel Mechanic versed in troubleshooting, diagnosis and repair. With a proven track record at Cummins, specializing in engine rebuilds and enhancing customer satisfaction. Excelled in troubleshooting and teamwork, significantly reducing downtime and fostering a collaborative environment. Skilled in both technical repairs and customer service, demonstrating attention to detail and multitasking abilities.
Overview
6
6
years of professional experience
Work History
Heavy Duty Diesel Mechanic
Cummins
01.2020 - Current
- Enhanced equipment reliability by performing comprehensive diagnostics and repairs on heavy-duty diesel engines.
- Reduced downtime for fleet vehicles by providing efficient maintenance services and troubleshooting mechanical issues.
- Carried out full rebuilds on Cummins X15 engines.
- Assisted colleagues in troubleshooting challenging mechanical issues, fostering a collaborative work environment that encouraged skill sharing and professional growth.
- Completed work experience at Cummins during the year of 2019.
Retail Worker
Red Dot
04.2018 - 12.2019
- Enhanced customer satisfaction by providing personalized assistance and product recommendations.
- Delivered exceptional customer service with a friendly demeanour, resulting in increased repeat business.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
- Assisted in training new employees on store policies and procedures, contributing to a cohesive team environment.
- Handled cash transactions accurately and efficiently while adhering to company loss prevention guidelines.
- Resolved customer issues promptly and professionally, ensuring their continued loyalty to the brand.
- Answered incoming phone calls from customers multiple times a day.
- Stocked shelves.
- Carried out and completed stock-take when required.
- Managed and looked after store alone while workers moved stock to the new retail store we opened.
Education
Trade Certificate - Heavy Commercial Vehicle Mechanical Technology
South Metropolitan TAFE
Thornlie, WA12.2023
Undergraduate - Introduction To Criminology And Criminal Justice
Griffith University
Brisbane, QLD12.2022
Certificate II - Automotive Vocational Preparation
Armadale Senior High School
Armadale, WA10.2019
Certificate II - Engineering Pathways
Armadale Senior High School
Armadale, WA11.2018
Skills
- Engine Rebuilds
- Troubleshooting skills
- Teamwork and Collaboration
- Parts cleaning
- Attention to Detail
- Multitasking Abilities
- Equipment testing
- Continuous Improvement
Timeline
Heavy Duty Diesel Mechanic
Cummins
01.2020 - Current
Retail Worker
Red Dot
04.2018 - 12.2019
Trade Certificate - Heavy Commercial Vehicle Mechanical Technology
South Metropolitan TAFE
Undergraduate - Introduction To Criminology And Criminal Justice
Griffith University
Certificate II - Automotive Vocational Preparation
Armadale Senior High School
Certificate II - Engineering Pathways
Armadale Senior High School
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