Taya Hayes
Summary
I'm 17 motivated with engaging personality and flexible approach. Upbeat, friendly, focused and reliable bringing high enthusiasm and proven history of excellent customer service and conflict resolution skills. Dedicated to accuracy and streamlining systems for productive work.
Overview
6
6
years of professional experience
Work History
Digital Marketer
Gypsy Crystal, Trinkets An Antiques
11.2022 - 09.2023
- Monitored and optimized advertising campaigns using Google, Facebook and Bing
- Created content strategies for digital media
- Increased customer engagement through social media
- Developed marketing content such as blogs, promotional materials, and advertisements for social media
Customer Service Cashier
Fishbone
02.2019 - 09.2019
- Resolved customer complaints and maintained clean and tidy checkout area
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor
- Processed customer orders and accurately handled payment transactions
- Answered product questions using knowledge of sales and store promotions
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients
Stable Hand
Silver Oak Equine Education
06.2017 - 08.2018
- Assistant horse trainer
- Worked with ranch hands to clean stables and riding areas
- Maintained saddles, bridles and riding gear and helped fit items to specific horses
Education
High School Diploma -
TAFE Queensland
Ashmore, QLD02.2024
Skills
- Digital Marketing
- Inventory Management
- Service Quality
- Adaptability
- Customer service
- Reliability
Timeline
Digital Marketer
Gypsy Crystal, Trinkets An Antiques
11.2022 - 09.2023
Customer Service Cashier
Fishbone
02.2019 - 09.2019
Stable Hand
Silver Oak Equine Education
06.2017 - 08.2018
High School Diploma -
TAFE Queensland
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