Taya Kermode
Angle Vale,SA
Summary
Dedicated second-year undergraduate student with hands-on experience from a professional placement. Currently pursuing a Bachelor of Early Childhood Education (Honours), with certifications in First Aid, Working with Children Check, and other relevant training. Committed to creating a safe and supportive environment for children's growth and well-being.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Console Operator
X Convenience
10.2022 - Current
- Improved customer satisfaction by providing efficient and friendly service
- Collaborated with team members to improve overall productivity and efficiency within the store.
- Promoted upselling opportunities by suggesting additional items or services to customers during interactions.
- Completed shift change procedures diligently, ensuring seamless handover between team members.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
Professional Placement – Early Childhood Education
Stepping Stone Childcare & Early Development
05.2024 - 06.2024
- Assisted with daily routines & activities and supported the educational development of children.
- Worked closely with senior educators to implement age-appropriate learning activities.
- Observed and documented children's progress.
- Organised appropriate and relevant learning activities based on observations.
- Supported children during mealtime, promoting healthy eating habits and assisting with feeding where necessary.
- Maintained classroom environment by helping with setting up, cleaning, and organising room materials and resources to create a conducive learning environment.
Kitchen Hand/Customer Service Representative
Tops 4 Pizza
11.2020 - 05.2022
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Adhered to procedures in preparing food items.
- Washed, peeled and cut various foods such as vegetables to prepare for cooking or serving.
- Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.
- Maintained composure and work quality while under stress.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered product and service questions, suggesting other offerings to attract potential customers.
Education
Bachelor of Early Childhood Education (Honours) -
University of South Australia
Adelaide, SA11.2027
Skills
- Reliable and punctual
- Excellent attention to detail
- Active listener
- Highly organised
- Teamwork and collaboration
- Problem-solving
- Cultural awareness
- Child Development Knowledge
Certification
- Working with Children Check - 15/02/2024
- RRHAN-EC Mandatory Notification Training - 12/02/2024
- Use Hygienic Practices for Food Safety - 17/04/2023
- Participate in Safe Work Practices - 17/04/2023
- Provide First Aid - 15/07/2022
- Certificate II in Workplace Practices - 1/07/2022
references
Arslan Saifullah 0469 121 676
Store Manager, X Convenience
Maddie Trewern 0409 514 259
Primary Teacher, Blakes Crossing Christian College
Timeline
Professional Placement – Early Childhood Education
Stepping Stone Childcare & Early Development
05.2024 - 06.2024
Console Operator
X Convenience
10.2022 - Current
Kitchen Hand/Customer Service Representative
Tops 4 Pizza
11.2020 - 05.2022
Bachelor of Early Childhood Education (Honours) -
University of South Australia
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