Taya Mansour
Devonport
Summary
Business professional with keen eye for administrative excellence and customer service. Proven track record in managing reception duties with high accuracy, ensuring smooth daily operations and client satisfaction. Thrives in team settings and adapts to dynamic demands, showcasing proficiency in multitasking and problem-solving.
Overview
5
5
years of professional experience
Work History
Receptionist
Physiotas
06.2023 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
Trainee Groomer/Dog Bather
Shaggy Chic Dog Boutique
01.2020 - 05.2023
- Greeted pet owners and consulted available services, outlined costs and determined special needs of dogs under care.
- Processed payments of services provided.
- Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites and hair mats.
- Stock control; ensuring the right amount of stock is within the business.
- Performed daily facility checklists for cleaning.
Education
Kindergarten - Year 6
Devonport Christian School
Don, TAS2013
Year 7 - 12
Leighland Christian School
Ulverstone, TAS2019
Certificate I Animal Studies -
Gotafe
Wangaratta, VIC10.2017
Certificate II Animal Studies -
Gotafe
Wangaratta, VIC10.2018
Skills
- Task orientated
- Attention to detail
- Demonstrates discretion in the workplace
- Participate in active collaboration
- Computer literate
- Time management
- Critical thinker
- Effective cleaning and maintenance
Affiliations
Rumpus Youth - youth ministry
Gateway Church - cafe and welcome team
Village Church - youth and kids ministry
Referees
Hannah Proctor - 0400 607 570 Denni Faaifo - 0439 692 066
Physiotas - Operations Manager Village Church
Timeline
Receptionist
Physiotas
06.2023 - Current
Trainee Groomer/Dog Bather
Shaggy Chic Dog Boutique
01.2020 - 05.2023
Kindergarten - Year 6
Devonport Christian School
Year 7 - 12
Leighland Christian School
Certificate I Animal Studies -
Gotafe
Certificate II Animal Studies -
Gotafe
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