Taya Sharpe
Yarraville,VIC
Summary
I am currently looking for a Youth work role.
I have recently completed my Cert IV in Youth work and i am looking for work.
I have a lived experience myself and helping at risk Youth is a passion of mine. I am an extremely hard worker, I am open minded and professional I am hoping to add enthusiasm and knowledge to my workplace.
Overview
6
6
years of professional experience
Work History
Bartender
Panama dining room
Fitzroy, VIC
08.2022 - Current
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Greeted customers and provided excellent customer service.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Resolved customer complaints in a professional manner.
- Organized storeroom inventory of supplies such as cups, napkins, straws.
- Assisted in setting up the bar for service shift.
- Provided drink suggestions to customers based on their preferences.
- Remained calm and poised during busy periods, promoting great customer service to guests.
- Trained new bartenders on drink preparation and upselling techniques.
Bartender
Love Machine
South Yarra, VIC
03.2022 - 12.2024
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
- Checked identification of guests to verify age requirements for alcohol purchase.
Hairdressing Assistant
Madeeka hair and beauty
Bayswater, Vic
01.2019 - 12.2024
- Assisted with sweeping up hair and wiping down stations to keep salon clean and sanitary.
- Performed relaxing head and scalp massages for customers.
- Organized the salon by tidying up shelves and displays.
- Maintained a clean work environment throughout the day.
- Provided assistance to other staff members during busy times.
- Performed basic receptionist duties such as answering phones and taking messages.
Youth Worker Placement
Drummond Street Services
Cartlon, VIC
02.2024 - 05.2024
- Used calm, positive, and encouraging approach with youth.
- Documented child progress, reporting extreme changes in behavior.
- Directed activities to promote growth in mental, emotional and educational areas.
- Supervised youth recreational activities and facilitated workshops surrounding self-development, education and employment.
- Applied clinical and behavioral knowledge to maintain safety during crisis moments.
- Maintained lists of resources helpful to clients.
- Developed positive relationships with clients by providing encouragement and support.
- Assisted youths in developing life skills such as problem solving, communication, decision-making.
- Ensured safety of all youths while attending programming or events outside the facility.
- Facilitated group discussions, activities, and workshops for youths on a variety of topics.
Education
Cert IV Youth Work - Youth Work
Swinburne
05-2024
Skills
- Food Service
- Food Preparation
- Suggestive Selling
- Menu Memorization
- Health codes compliance
- Engaging personality
- Sales expertise
- Outgoing Personality
- Professional Appearance
- Cash Register Operation
- Paperwork filing
- Experience with at-risk youth
- Youth development
- Teamwork oriented
- Network Problem Solving
References
References available upon request.
Timeline
Youth Worker Placement
Drummond Street Services
02.2024 - 05.2024
Bartender
Panama dining room
08.2022 - Current
Bartender
Love Machine
03.2022 - 12.2024
Hairdressing Assistant
Madeeka hair and beauty
01.2019 - 12.2024
Cert IV Youth Work - Youth Work
Swinburne