Taya Walkley
Brighton,TAS
Summary
Versatile and creative professional with a background in floral design at Heaven Scent Flowers, adept in customer service and innovative floral arrangements. Excelled in enhancing shopping experiences and executing large-scale event designs, showcasing strong attention to detail and a flair for color theory. Proven ability to thrive in fast-paced environments, ensuring client satisfaction and loyalty.
Overview
4
4
years of professional experience
Work History
Florist
Heaven Scent Flowers
04.2023 - Current
- Managed daily opening and closing of florist shop to prepare for incoming customers and balance payments.
- Prepared potted plants and bouquets based on customer requirements.
- Utilized floral design techniques to craft unique floral arrangements.
- Transported and set up floral arrangements for large-scale functions, comprising weddings, funerals, and banquets.
Retail Worker
Brighton Hardware Hub
01.2023 - 04.2023
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Used POS system to process sales, returns, online orders, and gift card activations.
Waitress
Moes Cafe
01.2021 - 10.2022
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
Education
Year 10 -
Ogilvie High School
TASSkills
- Flower arranging
- Sales and service-oriented
- Customer Service-oriented
- Bouquet wrapping
- Creative vision
- Creative floral design
- Window displays
- Wedding design
- Color theory
- Funeral arrangements
- Handmade accessory creation
- Attention to detail
Timeline
Florist
Heaven Scent Flowers
04.2023 - Current
Retail Worker
Brighton Hardware Hub
01.2023 - 04.2023
Waitress
Moes Cafe
01.2021 - 10.2022
Year 10 -
Ogilvie High School
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