Summary
Overview
Work History
Education
Skills
References
Hobbies and Interests
Timeline
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Taya Wrice

Customer Solutions Advisor
Secret Harbour,Western Australia

Summary

Results-oriented Sales Floor Associate with deep understanding of sales principles and customer service practices. Self-motivated individual with strong desire to succeed and meet goals. Outgoing and friendly, quickly establishing rapport with customers that encourages repeat business. An enthusiastic candidate willing to expand knowledge.

Overview

6
6
years of professional experience

Work History

Sales Representative

TPG Telecom
09.2022 - Current
  • Worked to meet or exceed KPI's and targets for home internet and telephone products.
  • Processed transactions accurately while maintaining a high level of customer service.
  • Delivered energetic responses to customers in-store going above and beyond to serve needs.
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
  • Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
  • Developed strong rapport with customers and created positive impression of business.

Customer Service Cashier

Kmart
06.2018 - 09.2022
  • Working well within a team environment
  • Collected merchandise from store and searched back-end locations for customer purchases
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers
  • Helped customer locate and select appropriate merchandise throughout store
  • Kept check-out areas clean, organized, and well-stocked to maintain attractive store
  • Learned roles of other departments to provide coverage and keep store operational
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage

Education

High School Diploma -

Brisbane Waters Secondary College

Bachelor of Psychological Science/Bachelor of Crim -

University of Newcastle
Gosford, NSW
10.2026

Skills

  • Sound computer skills
  • Excellent time management and communication skills
  • POS Software
  • Meeting Sales Goals
  • Adapt quickly to new environment
  • Positive outlook with desire to succeed
  • Communication skills
  • Customer assistance
  • Returns and exchanges
  • ID verification
  • Honest and Dependable
  • Reliable and Responsible
  • Sales expertise

References

  • Sharon, Kmart (Manager) Woy Woy
  • Simon, TPG Telecom (Vodafone Store Manager)

Hobbies and Interests

  • Reading
  • Studying

Timeline

Sales Representative

TPG Telecom
09.2022 - Current

Customer Service Cashier

Kmart
06.2018 - 09.2022

High School Diploma -

Brisbane Waters Secondary College

Bachelor of Psychological Science/Bachelor of Crim -

University of Newcastle

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Taya WriceCustomer Solutions Advisor