Tayah Halls
Australind,WA
Summary
Dynamic customer service professional with extensive experience at KFC, excelling in POS system operation and cash handling. Recognized for enhancing customer satisfaction through effective problem resolution and strong product knowledge. Proven ability to collaborate with teams, ensuring efficient service delivery in fast-paced environments while maintaining a focus on customer needs.
Customer service professional with experience in resolving customer inquiries and enhancing satisfaction. Strong focus on teamwork and adaptability. Skilled in communication, problem-solving, and maintaining positive customer experience. Known for reliability and achieving results in fast-paced environment.
Overview
2
2
years of professional experience
Work History
Customer Service Team Member
K F C
12.2023 - Current
- Delivered exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained cleanliness and organization in dining area, enhancing guest experiences.
- Collaborated with team members to ensure efficient order processing during peak hours.
- Assisted in training new staff on operational procedures and customer interaction standards.
- Utilized point-of-sale systems to accurately process transactions and manage orders.
- Ensured compliance with food safety regulations, contributing to overall operational efficiency.
- Adapted quickly to changing priorities, maintaining high service levels in fast-paced environment.
- Supported inventory management by restocking supplies and monitoring product availability.
- Enhanced customer satisfaction by resolving product and service issues promptly and efficiently.
- Maintained thorough knowledge of products and services to provide accurate information to customers, increasing trust in the brand.
- Resolved product or service problems by clarifying customer's complaint, determining cause of problem and selecting best solution to solve problem.
- Achieved consistent positive feedback from customers due to exceptional listening skills that led to successful problem resolution.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
- Maintained up-to-date knowledge of product and service changes.
Education
High School Diploma -
Australind Senior High School
Australind, WA12-2027
Skills
- POS system operation
- Cash handling
- Customer focus
- Customer service
- Product knowledge
- Team collaboration
Languages
English
Interests
- Enjoy hobbies that combine physical activity with outdoor exploration
- Outdoor Recreation
Deep Sea Fishing
- Music
Extracurricular activities
Eaton Junior Football Club - Played for the passed 4 Seasons
Timeline
Customer Service Team Member
K F C
12.2023 - Current
High School Diploma -
Australind Senior High School
Make a Difference Award
Great work ethic , short staffed and was multi tasking to get the job dond