Tayalarajan T R
Eastwood,NSW
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
DMart Store
03.2023 - 01.2024
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Enhanced productivity levels by anticipating needs and delivering outstanding support.
- Processed customer service orders promptly to increase customer satisfaction.
- Analyzed customer service trends to discover areas of opportunity and provide feedback to management.
Cafeteria Cashier
Cafe De Meeting
05.2022 - 01.2023
- Managed high-volume lunch rushes effectively, maintaining composure under pressure and delivering excellent service consistently.
- Implemented creative solutions for addressing individual customer concerns, resulting in higher levels of satisfaction.
- Prepared daily reports on sales figures and inventory levels, assisting management with forecasting needs.
- Handled large amounts of cash daily with meticulous detail and focus, documenting each transaction according to protocol.
Education
Master of Science - Data Science
Macquarie University
Sydney, NSW12.2025
Skills
- Consultative Sales
- Service Upselling
- Clerical Support
- CRM Software
- Warehousing functions
- Filing
- Scheduling
- Quality Control
- Delivery Scheduling
- Retail store support
Timeline
Customer Service Representative
DMart Store
03.2023 - 01.2024
Cafeteria Cashier
Cafe De Meeting
05.2022 - 01.2023
Master of Science - Data Science
Macquarie University