Summary
Overview
Work History
Education
Skills
Timeline
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Tayalarajan T R

Eastwood,NSW

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

2
2
years of professional experience

Work History

Customer Service Representative

DMart Store
03.2023 - 01.2024
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Enhanced productivity levels by anticipating needs and delivering outstanding support.
  • Processed customer service orders promptly to increase customer satisfaction.
  • Analyzed customer service trends to discover areas of opportunity and provide feedback to management.

Cafeteria Cashier

Cafe De Meeting
05.2022 - 01.2023
  • Managed high-volume lunch rushes effectively, maintaining composure under pressure and delivering excellent service consistently.
  • Implemented creative solutions for addressing individual customer concerns, resulting in higher levels of satisfaction.
  • Prepared daily reports on sales figures and inventory levels, assisting management with forecasting needs.
  • Handled large amounts of cash daily with meticulous detail and focus, documenting each transaction according to protocol.

Education

Master of Science - Data Science

Macquarie University
Sydney, NSW
12.2025

Skills

  • Consultative Sales
  • Service Upselling
  • Clerical Support
  • CRM Software
  • Warehousing functions
  • Filing
  • Scheduling
  • Quality Control
  • Delivery Scheduling
  • Retail store support

Timeline

Customer Service Representative

DMart Store
03.2023 - 01.2024

Cafeteria Cashier

Cafe De Meeting
05.2022 - 01.2023

Master of Science - Data Science

Macquarie University

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Tayalarajan T R