Summary
Overview
Work History
Education
Skills
Organisations
Websites
Certification
Timeline
Generic

Tayana Nyamadzawo

Perth,WA

Summary

Highly experienced Retail Sales associate known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Sales Associate

Footlocker Retail
10.2022 - Current
  • Organised racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanour and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Organised in-store promotions and events to increase foot traffic and drive additional sales opportunities.

Customer Service & Cook

Chippy's Fish Cafe
10.2020 - 11.2023
  • Greet customers and resolve customer inquiries
  • In person, telephone & online ordering
  • Conduct all transactions involving refunds, and store credit
  • Answer store phone calls and offer assistance accordingly
  • Maintain sanitation, health, and safety standards in work areas
  • Implement and manage Covid safe practices
  • Clean food preparation areas, cooking surfaces, and utensils
  • Measure ingredients required for specific food items being prepared
  • Take food and drink orders and receive payment from customers
  • Clean, stock, and restock workstations and display cases
  • Cook the exact number of items ordered by each customer, working on several different orders simultaneously.

Education

Prendiville Catholic College
Ocean Reef, WA

Mindarie Senior College
Mindarie, WA
09.2025

Skills

  • Customer service
  • Conflict resolution
  • Relationship Building
  • Multi-tasking
  • Outgoing Personality
  • Proficiency with cash-handling systems
  • Inventory and stock management
  • Handling returns

Organisations

Concept Model Management 12/2023- Current

Websites

Certification

Studying a Cert 3 Allied Health

Timeline

Sales Associate

Footlocker Retail
10.2022 - Current

Customer Service & Cook

Chippy's Fish Cafe
10.2020 - 11.2023

Prendiville Catholic College

Mindarie Senior College

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Tayana Nyamadzawo