Tayhla Kizana
Cudal,NSW
Summary
My background spans from care service, food service, and housekeeping, showcasing my flexibility and commitment to excellence.
Experienced non-medical Care Provider offering expertise providing in-home care. Complete domestic duties, help patients with self-care and hygiene and provide companionship. Experienced working with children and elderly, with skill anticipating and proactively addressing client needs. Friendly and engaging with strong attention to detail.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
Work History
Care Service Employee
BaptistCare
07.2023 - 06.2024
- Improved patient satisfaction by providing compassionate care and addressing individual needs.
- Participated in ongoing professional development opportunities to maintain up-to-date knowledge of industry best practices and standards of care.
- Maintained accurate records, ensuring proper documentation of patient information and care interventions provided.
- Assisted in training new employees, sharing expertise and best practices for quality care provision.
- Provided emotional support for patients experiencing difficult situations, displaying empathy and understanding in all interactions.
- Efficiently managed time and resources to ensure timely completion of tasks and responsibilities.
- Facilitated activities for patients, promoting engagement and social interaction within the community setting.
- Supported patients'' physical needs by assisting them with daily living tasks such as bathing, dressing, grooming, eating, mobility assistance along with other similar tasks.
- Developed trusting relationships with patients through active listening skills, genuine compassion, and consistent follow-through on commitments made during conversations.
- Administered medications as prescribed, closely monitoring patients for any adverse reactions or side effects.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Transported clients to and from medical appointments with safety and efficiency.
- Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
Food Service Worker
Platypus Cafe
02.2020 - 09.2023
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Greeted customers at counter to fulfill requests and answer questions.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Delivered exceptional service by promptly addressing customer concerns and special requests.
Domestic Cleaner
Self-employed
02.2019 - 07.2023
- Developed strong relationships with clients through open communication channels regarding their preferences concerning cleanliness standards.
- Maintained a consistent schedule for regular clients, ensuring a clean and comfortable living environment.
- Ensured timely completion of all assignments, managing multiple clients within a tight schedule.
- Accommodated special requests from clients, tailoring cleaning services to their specific needs.
- Organized living spaces to create a functional yet aesthetically pleasing environment for clients.
- Completed laundry services with special attention to care instructions for hand-washing and dry cleaning.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
Housekeeping Room Attendant
Platypus Accomodation
01.2019 - 04.2023
- Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
- Changed bed linens and collected soiled linens for cleaning.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
- Contributed to positive guest experiences with meticulous attention to detail in all aspects of room cleaning and presentation.
Education
High School Diploma -
Molong Central School
Molong, NSWSkills
- Dementia Care
- Compassionate Care
- Professional boundaries
- Care Planning
- Problem-Solving
- Time Management
- Verbal and written communication skills
- Dependable and Responsible
- Strong Ethics
- Flexible Schedule
- Quick Learner
- Strong Communication Skills
- Money Handling
Referees
Makayla Walker
Mobile: 0482165645
Email: mwalker3@baptistcare.org.au
Julia CLunes
Mobile: 0421844163
Email: julia.carman1@gmail.com
Peter Terry
Mobile: 0417228612
Email: peterterry974@gmail.com
Timeline
Care Service Employee
BaptistCare
07.2023 - 06.2024
Food Service Worker
Platypus Cafe
02.2020 - 09.2023
Domestic Cleaner
Self-employed
02.2019 - 07.2023
Housekeeping Room Attendant
Platypus Accomodation
01.2019 - 04.2023
High School Diploma -
Molong Central School
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