Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Tayla Burns

DOB 11 May 2007

Summary

I am 17 years old and am seeking part time or casual employment outside school hours, in order to build up my skill set. I am currently working towards my Cert 2 in Hospitality through school and I have RSA Certification.


I have experience working in the fast food industry, retail, and also at a Corporate level as a Receptionist for a large insurance company. The casual Receptionist role was offered to me following my performance during Year 10 Work experience in 2022.


I have a great work ethic and and I always aim to exceed the expectations of my employer and colleagues.

Overview

4
4
years of professional experience

Work History

Volunteer

Buchanan Martial Arts Academy
01.2020 - 04.2022
  • Assisted with teaching of karate to younger students.
  • Used strong interpersonal communication skills to teach and guide younger students.
  • Supported engaging, fun and smooth-running events by helping with organization and planning of lessons.
  • Assisting karate Master with coloured belt testing.

Front of House Staff Member

Red Rooster North Lakes
05.2022 - 10.2022
  • Taking customer orders via the front counter and drive thru
  • Preparation of orders
  • Restocking
  • Cash handling
  • Cleaning

Casual Corporate Receptionist (School Holidays)

Auto & General Insurance Company
09.2022 - Current
  • Greeting staff and clients
  • Answering and transferring calls to relevant departments
  • Delivering internal mail and papers to staff
  • Labeling, printing and binding
  • Reviewing stationery stock levels and restocking inventory
  • Data entry
  • Meeting room management (including setup/pack up and catering requirements

Salesperson Pop Up Store (Christmas Casual)

Skygazer Culture
11.2022 - 12.2022
  • Worked to build relationships with customers and built potential for additional sales.
  • Offered each customer excellent service to boost sales and customer satisfaction.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.

Casual Sales Assistant

Cotton On Kids
11.2023 - Current
  • Increase sales by building strong customer relationships and providing excellent service.
  • Boost store revenue through upselling and cross-selling techniques.
  • Enhance customer satisfaction with personalized product recommendations based on their needs and preferences.
  • Manage inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
  • Responsibility handle the close of store on my own, balancing till and maintaining security of the store at all times

Education

Mango Hill State Secondary College
Mango Hill, QLD

Skills

  • Reliable
  • Confident communicator
  • Able to follow directions
  • Trustworthy
  • Honest
  • Positive attitude
  • Great sense of humour
  • Motivated
  • Good computer skills

Accomplishments

    Appointed School Vice Captain at Mango Hill State Secondary College for 2023-2024 along with multiple school awards for excellent behaviour, respect to others and diligence to learning.


    Award for Outstanding achievement in karate. I was presented with my black belt in karate in January 2022.



Timeline

Casual Sales Assistant

Cotton On Kids
11.2023 - Current

Salesperson Pop Up Store (Christmas Casual)

Skygazer Culture
11.2022 - 12.2022

Casual Corporate Receptionist (School Holidays)

Auto & General Insurance Company
09.2022 - Current

Front of House Staff Member

Red Rooster North Lakes
05.2022 - 10.2022

Volunteer

Buchanan Martial Arts Academy
01.2020 - 04.2022

Mango Hill State Secondary College

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Tayla Burns