Tayla Ferguson

Performed precise data entry in spreadsheets.

• Created various Excel documents to assist with pulling metrics data and presenting information to stakeholders for concise explanations of the best placement for needed resources.
• Utilized data visualization tools to effectively communicate business insights.
• Reviewed data for deficiencies or errors, corrected any incompatibilities and checked output.
• Entered data into spreadsheets, documents and databases with high accuracy rate.
• Contacted customers via phone or email to address data inquiries.
• Proofread and edited documents to correct errors.
• Created spreadsheets to track data entries.
• Conducted comprehensive data analysis to support strategic planning, leading to more informed decision-making.
• Analyzed data to identify root causes of problems, and recommend corrective actions.

• Used POS system to process sales, returns, online orders, and gift card activations.
• Greeted customers, helped locate merchandise, and suggested suitable options.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.
• Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
• Prepared merchandise for purchase or rental.
• Bagged or packaged purchases and wrapped gifts.
• Answered store and merchandise questions and led customers to wanted items.

• Operated cash register for cash, check and credit card transactions with excellent accuracy levels
• Worked flexible schedule and extra shifts to meet business needs
• Helped customers complete purchases, locate items and join reward programs
• Restocked and organized merchandise in front lanes
• Answered questions about store policies and addressed customer concerns
• Worked closely with shift manager to solve problems and handle customer concerns

• Answered phone calls and took orders
• Ordered stock and helped clean the storage room
• Operated cash register for cash, check and credit card transactions with excellent accuracy levels