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Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.

US Army Veteran served honorably for 4 plus years with a background in Information Technology and Data Management. Sales Rep. with strong communicative skills with proven history of fostering Sale Marketing Plans to meet team, individual and management objectives. Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Performance-driven Associate with stellar record of accomplishment in connecting with customers and driving remarkable sales. Proactive, well-organized sales leader successful at meeting and exceeding targets with strategic approaches. Skilled lead generator, product demonstrator and problem-solver.

Results-driven Sales Representative with expertise in customer relationship management and sales strategy. Utilises innovative techniques to exceed targets and enhance customer satisfaction. Skilled in cold calling, negotiation, and consultative selling, generating leads and securing contracts. Focused on building strong client relationships and delivering tailored solutions to meet customer needs.

Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products. Experienced Shift Manager highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task.

· Achieved an international rank of 11 in the Ethics and Values Olympiad by Harvard 2022
· Distinction holder of Math in Central Board of Secondary Education Examination 2023
· Scholarship holder in high school for 6 consecutive years
· Ranked 3rd in athletics zonal 800 m despite the injury on the right foot.
· Participated in district badminton singles on the behalf of the badminton club
· Represented high school in zonal physics research competition

Tayla Ferreira

Summary

Overview

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Sales Representative

Parts Interpreter

Retail assistant

Pick Packer

Childcare Traineeship

Apprenticeship- Hairdressing

Customer service/ Pizza maker

Education

Higher school certificate - year 12

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Sales Representative

Parts Interpreter

Retail assistant

Pick Packer

Childcare Traineeship

Apprenticeship- Hairdressing

Customer service/ Pizza maker

Higher school certificate - year 12

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