Tayla Fletcher

• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
• Maintained inventory of parts and office supplies and placed orders.
• Assisted customers with parts and advised customers on other options.
• Completing daily tasks of filing, receding in stock, filling and booking out orders, checking emails, completing quotes and purchase orders, completing stock takes.

I was working with the CQUNI and the children’s hospital in Brisbane online to develop the Mild Traumatic Brian Injury (mTBI) – Guidelines for Australia and New Zealand. This how now been published.

• Provided high-quality personal hygiene care of residents which included bathing, grooming, dressing, and feeding to ensure patient dignity.
• Assisted patients with daily living activities for enhanced comfort and wellbeing.
• Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
• Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.

• Produced consistently high-quality baked goods for customers.
• I was employed at Donut King Gympie which I worked as a retailer and barrister during the day, in the early hours of the mornings I bake all the goods. During this time I worked my way up to becoming a shift supervisor and managing money handling, end of day cash reconciling and food orders on the weekend.
• Complied with health and safety codes to protect staff and customers.
• Operated and maintained bakery equipment, including ovens and mixers.

• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
• Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
• Ensured accurate record-keeping with diligent data entry and database management for vital company information.
• Completed daily weighing and loading of fright and gas.
• From 2019 I was based in Gympie QLD I have performed work in the Mount Isa Depo on my school holidays.