Tayla Fraser
Port Hedland,WA
Summary
Experienced in managing daily administrative tasks, ensuring operational efficiency and effective communication among team members. Skilled in appointment scheduling and maintaining accurate records, contributing to improved workflow and customer satisfaction. Background includes working closely with families to deliver educational programs, fostering client communication and service delivery skills.
Overview
20
20
years of professional experience
2006
2006
years of post-secondary education
Work History
Administrator
Avanti Automotive Glass
Port Hedland, Wa
05.2023 - Current
- Manage daily administrative tasks, ensuring smooth operations and streamlined communication among team members.
- Coordinate scheduling for appointments and service deliveries, enhancing workflow efficiency and customer satisfaction.
- Maintain accurate records and documentation, improving data retrieval processes and supporting operational decision-making.
- Process payroll accurately and on time, ensuring compliance with company policies and employee satisfaction.
Tutor
Child Australia
Port Hedland, Wa
04.2022 - 04.2023
- Work closely with families with children 4-5 to deliver the HIPPY curriculum of play-based, educational activities each week or fortnight.
- Assist families to build their confidence and skills in supporting their child’s educational development in preparation for school.
- Prepare materials for each activity and other program documentation.
Dental Assistant
Hedland Dental Care
Port Hedland, Wa
03.2019 - 04.2022
- Cleaned and sanitised dental tools and equipment, prepared treatment rooms and restocked supplies to prep for next patient and maintain health and safety practices.
- Performed general chair-side duties for general dentistry, endo procedures and oral surgery.
- Recorded patients health histories, documented current symptoms and pulled up patient records.
- Explained treatment procedures and instructed patients on home care guidelines.
- Assisted dentists, hygienists and other personnel by handing appropriate tools and supplies needed for procedures.
- Prepared comprehensive radiological images.
- Scheduled appointments and received payment for dental services.
Dental Assistant
Northam Dental Surgery
Northam , Wa
02.2012 - 06.2014
- Assisted in patient intake and education, ensuring clear communication of treatment plans and procedures.
- Prepared treatment rooms by sterilizing instruments and restocking supplies, maintaining a safe and efficient environment.
- Collaborated with dental professionals to implement patient care protocols, enhancing workflow and patient satisfaction.
- Monitored patient comfort levels during procedures, promptly addressing concerns to ensure a positive experience.
- Recorded patient medical histories accurately, contributing to comprehensive care and compliance with health regulations.
- Took digital X-rays of teeth using radiographic equipment.
- Maintained a neat, clean and organized environment throughout the office.
Nanny/Child Care
Joanne Stephen
Northam, Wa
10.2006 - 02.2012
- Supported children in play activities, meals and snacks, hygiene and socialisation.
- Assisted with light housekeeping duties as well as running errands.
- Established lasting, professional connections with family and children by encouraging open communication and delivering positive feedback.
- Organised extracurricular schedules for sports and classes and provided safe transportation to different events.
- Built positive and nurturing environments to support child social and emotional growth.
- Engaged with children on age-appropriate level.
Beauty Therapist
Studio Blush
Northam, Wa
01.2006 - 01.2007
- Supported reception desk, receiving phone calls, entering appointments and collecting payments for services rendered.
- Provided hygienic and professional beauty services including waxing, tanning, manicure and pedicure.
Education
Certificate III In Beauty Therapy -
Australia College of Beauty Therapy
01.2005 - 01.2006
St Joseph’s School
Northam, WaSkills
- Cash handling
- Customer service
- Client communication
- Appointment scheduling
Timeline
Administrator
Avanti Automotive Glass
05.2023 - Current
Tutor
Child Australia
04.2022 - 04.2023
Dental Assistant
Hedland Dental Care
03.2019 - 04.2022
Dental Assistant
Northam Dental Surgery
02.2012 - 06.2014
Nanny/Child Care
Joanne Stephen
10.2006 - 02.2012
Beauty Therapist
Studio Blush
01.2006 - 01.2007
Certificate III In Beauty Therapy -
Australia College of Beauty Therapy
01.2005 - 01.2006
St Joseph’s School