Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tayla Holmik

Dunlop

Summary

Experienced professional in delivering high quality guest services and ensuring smooth operations. Strong focus on teamwork and achieving results, adaptable to changing needs. Skilled in customer engagement, conflict resolution, and maintaining high standards of cleanliness and organisation. Reliable and efficient, bringing positive attitude to every challenge and contributing to team success.

Overview

5
5
years of professional experience

Work History

Hospitality Team Member

National Arboretum, Canberra
09.2023 - Current
  • Worked as a friendly, trustworthy team member to colleagues
  • Enhanced customer satisfaction by providing exceptional service and addressing guest concerns promptly.
  • Provided support to other team members during peak periods, ensuring seamless guest experiences and overall operational efficiency.
  • Contributed to positive online reviews by addressing guest concerns promptly and effectively.
  • Maintained high standards of cleanliness and organization in all guest areas, ensuring welcoming environment.
  • Facilitated smooth operations during events and functions, handling logistics and guest relations.

Bartender, Hostess

Bellucis, Woden
01.2022 - 07.2023
  • Served as a friendly, hardworking, and punctual employee
  • Worked in collaboration with other team members to achieve success.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.

  • Improved team morale and efficiency, leading by example and offering support during peak hours.

Swim Instructor

Ais, Bruce
03.2020 - 09.2021
  • Taught daily swim instruction to students varying in ages and skill levels.
  • Worked well independently as a team member.
  • Maintained CPR, First Aid, and lifeguard certifications to ensure preparedness for emergency situations during lessons.
  • Promoted a fun learning environment through engaging activities and games designed to reinforce essential swimming skills.
  • Communicated clearly and positively with parents to ensure expectations were met and exceeded.
  • Implemented proper safety protocols and emergency response plans.

Education

Dickson College
Canberra
09.2023

Radford College
12.2021

Skills

  • Strong work ethic
  • Phone/computer handling skills
  • Strong teamwork
  • Food safety awareness
  • Reliability and punctuality
  • Initiative and Self-motivation
  • Cash handling proficiency
  • Customer service focus
  • Relationship building
  • Administrative skills
  • Payment collection
  • Event coordination
  • Verbal and written communication

Timeline

Hospitality Team Member

National Arboretum, Canberra
09.2023 - Current

Bartender, Hostess

Bellucis, Woden
01.2022 - 07.2023

Swim Instructor

Ais, Bruce
03.2020 - 09.2021

Dickson College

Radford College

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Tayla Holmik