Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

TAYLA HULBERT

BURDELL,QLD

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure a entry-level position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Disability Support Worker

MiAbilities
12.2022 - Current
  • Enhanced quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.
  • Assisted clients in reaching personal goals through targeted skill-building activities and therapeutic interventions.
  • Collaborated with interdisciplinary teams to develop comprehensive care plans, ensuring optimal client wellbeing.
  • Maintained accurate records of client progress, adjusting support strategies as needed to maximize outcomes.
  • Provided emotional support to clients during challenging times, fostering resilience and coping skills.
  • Facilitated community integration for clients by organizing outings, social events, and other opportunities for engagement.
  • Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.

Medical Receptionist

Blackstone Healthcare
03.2024 - 04.2024
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Helped patients complete necessary medical forms and documentation.
  • Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanour.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
  • Maintained current and accurate medical records for patients.
  • Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
  • Handled billing procedures accurately, ensuring prompt payment from both patients and insurance providers.
  • Reduced no-shows by implementing appointment reminder system through phone calls or text messages.
  • Invoiced patients accurately in line with charging guidelines.
  • Performed various administrative tasks by filing, copying and faxing documents.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.

Administration

Nq Coastal Holdings PTY LTD
01.2013 - 01.2018
  • Basic data entry and filing
  • Provided database and system administration involving web and communication components
  • Light housekeeping of office

Education

Year 11 -

Townsville State High School
01.2012

Skills

  • Family Communication
  • Risk Assessments
  • Household Chores
  • Documentation Skills
  • Relationship Building
  • Documentation And Reporting
  • Client Confidentiality
  • Incident Reports

Certification

  • Open CA class license
  • Obtained CPR and first aid certificate - December 2022
  • Working with children card - Blue card
  • Disability support screening - Yellow card

Timeline

Medical Receptionist

Blackstone Healthcare
03.2024 - 04.2024

Disability Support Worker

MiAbilities
12.2022 - Current

Administration

Nq Coastal Holdings PTY LTD
01.2013 - 01.2018

Year 11 -

Townsville State High School

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TAYLA HULBERT