Dedicated and hard-working individual with a high level of energy and a collaborative approach. Passionate about teamwork and customer satisfaction, recognising the significance of effective communication and problem-solving. Committed to making positive contributions, seeking a transition into a new field. Demonstrated reliability and adaptability throughout my career, consistently providing support and achieving positive outcomes. Eager to utilise transferable skills to make a meaningful impact in a new role.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Mine Site Cleaner
Goonyella Riverside
01.2024 - Current
Adhere to health and safety guidelines and company policies
Enhanced workplace safety by implementing thorough cleaning procedures and using appropriate personal protective equipment.
Provided excellent customer service to clients, addressing any concerns or requests related to site cleanliness promptly and professionally.
Remained vigilant for potential safety hazards during cleaning tasks, implementing corrective measures as necessary to maintain a secure work environment.
Contributed to team efficiency by promptly addressing spills, debris, and other hazards on the job site.
Lead Educator
Kool Beanz Harrup Park Childcare centre
01.2023 - 01.2024
Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
Established strong rapport with parents through consistent communication, supporting their involvement in the educational process and addressing concerns promptly.
Sanitised toys and play equipment each day to maintain safety and cleanliness.
Viewed as a leader within the school community by consistently demonstrating professionalism in all aspects of the role – from interactions with colleagues to parent-teacher conferences.
Promoted a culture of collaboration among staff members by actively participating in team meetings and contributing constructive ideas for improving teaching practices across all grade levels.
Improved student performance by providing individualized feedback and adjusting teaching methods to meet diverse learning needs.
Facilitated student-led, inquiry-based activities in classroom to enhance learning experience.
Bar Manager
Confessions Nightclub
01.2023 - 01.2024
Safeguarded compliance with health, safety, and sanitation regulations in all operations.
Overseeing the implementation of sale strategies for consumer and business customers
Implementing and ensuring cleaning and hygiene practices are followed
Adhered to state laws regarding alcoholic beverage services and customer regulations.
Handled conflict resolution among staff members promptly and professionally, maintaining a positive work environment.
Mentored and trained staff members to ensure exceptional customer service standards.
Kept alcoholic beverages well-stocked and organized to meet expected demands.
Maximized customer service by training staff, overseeing operations, and resolving issues.
Lead Educator
Moreton Drive Early Learning Centre
01.2020 - 01.2023
Coordinated with other staff members effectively in order to provide a cohesive childcare program promoting teamwork and collaboration.
Ensured the health and safety of children by consistently monitoring their activities both indoors and outdoors.
Developed strong relationships with families, maintaining open communication channels for optimal support of each child''s growth and wellbeing.
Established a safe, secure, and inclusive classroom setting where all children felt welcomed and valued.
Streamlined daily routines, resulting in increased efficiency and smoother classroom operations.
Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
Maintained accurate records of attendance, meal counts, emergency contact information, ensuring compliance with state regulations.
Lead Bartender
Rabbithole Nightclub
01.2020 - 01.2022
Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
Monitored cash handling procedures to ensure accuracy in transactions while minimizing instances of theft or loss.
Closed out cash register and prepared cashier report at close of business.
Followed alcohol awareness procedures for preventing excessive guest intoxication.
Educated staff on responsible alcohol serving practices; created a safe and enjoyable atmosphere for guests while reducing liability risks.
Front of House Employee
Ibis Hotel
01.2019 - 01.2020
Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
Assisted servers with delivering food, filling beverages, and retrieving items for guests.
Established welcoming atmosphere by greeting each guest warmly.
Utilized point-of-sale systems effectively to process transactions accurately and maintain financial records.
Front of House Employee
Room 9 Food and Beverage Bar Café
01.2018 - 01.2019
Established welcoming atmosphere by greeting each guest warmly.
Strengthened relationships with regular clientele through personalized interactions and attention to their preferences, fostering a sense of community within the establishment.
Utilized POS system to receive and process food and beverage orders.
Food and Beverage Server
Subway
01.2015 - 01.2018
Provided courteous, friendly service while multitasking in fast-paced environment.
Education
CERT III - Early Childhood Education and Care
Koolkids Training College
01.2022
Diploma - Early Childhood Education and Care
Koolkids Training College
01.2022
Queensland Certificate -
Marist College
Emerald, QLD
01.2018
Skills
Solution-Oriented Mindset
Adaptable Mindset
Strong Interpersonal Skills
Maintains Composure Under Pressure
Detail-Oriented Analysis
Efficient Workload Management to Achieve Deadlines
Individual Oversight Proficiency
Proficient Computer Skills
Personal Information
Date of Birth: 04/04/01
Education Experience
Marist College, Emerald, QLD, Queensland Certificate of Education, 12/01/18
Koolkids Training College, CERT III- Early Childhood Education and Care, 01/01/20, 12/31/22
Koolkids Training College, Diploma- Early Childhood Education and Care, 01/01/20, 12/31/22
First Aid and CPR Certificate, 01/01/23
Blue Card, 08/15/23
White Card, Current
BMA Core Induction, Completed
Standard 11, Completed
Coal Board Medical, Completed
Open drivers license, Current
Certification
Standard 11
Coal Board Medical
BMA Core Induction
QLD Open Driver's License
First Aid & CPR Certification
White Card - Current
Blue Card - Current
Timeline
Mine Site Cleaner
Goonyella Riverside
01.2024 - Current
Lead Educator
Kool Beanz Harrup Park Childcare centre
01.2023 - 01.2024
Bar Manager
Confessions Nightclub
01.2023 - 01.2024
Lead Educator
Moreton Drive Early Learning Centre
01.2020 - 01.2023
Lead Bartender
Rabbithole Nightclub
01.2020 - 01.2022
Front of House Employee
Ibis Hotel
01.2019 - 01.2020
Front of House Employee
Room 9 Food and Beverage Bar Café
01.2018 - 01.2019
Food and Beverage Server
Subway
01.2015 - 01.2018
Diploma - Early Childhood Education and Care
Koolkids Training College
Queensland Certificate -
Marist College
CERT III - Early Childhood Education and Care
Koolkids Training College
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