Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Contacts
Current Achievements
Personal Information
References
Timeline
Generic

Tayla Lovering

Adelaide,Australia

Summary

I have always been able to remain organized, and can consistently perform well when put under pressure, I also demonstrate effective leadership where and when required. I am able to understand a business plan and help to work towards any business goals; a strong work ethic has been gained from my previous and current employment in clinical, health, administration, retail and hospitality industries. I can follow any instructions and play my role within the business. As a trustworthy and dependable employee, I like to work with a bright and enthusiastic outlook within a team environment. I am always eager to learn new skills and gain experience.


Hardworking Naturopathic Practitioner offering 2 years of experience applying a range of therapeutic strategies toward patient problems. Detail-oriented and responsible practitioner gifted in oral and written communication, relationship-building and multitasking.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Pilates Instructor (Matwork + Reformer)

Aleenta Health Club
06.2023 - Current
  • General Responsibilities include: Teaching a variety of Matwork Style classes week to week, Teaching a variety of Reformer style classes week to week, Teaching classes to support Aleenta’s business goals and direction, Leading a large group through movement confidently, Managing injury, illness and other conditions that may impact movement, Opening and closing the premises whilst keeping the premises clean and orderly
  • Assisted clients in achieving their fitness goals through consistent progress tracking and regular checkins.
  • Developed strong relationships with clients, resulting in high retention rates and referrals.
  • Delivered fun and motivating group fitness classes designed to improve overall health and fitness levels.
  • Attended continuing education classes to maintain current knowledge.
  • Contributed to studio''s revenue growth by promoting private lessons and package deals.

Head Clinical Naturopath

Wild Health Studio
05.2021 - Current
  • General Responsibilities include: 1:1 Consultations with clients, Putting together Treatment plans that guide my clients with their goals whilst meeting them where they are, Blood pathology examinations, Functional testing including GI Mapping, Vaginal Microbiome Mapping + Others, Maintaining a booking system that works seamlessly, Continual communication with clients to support them with their health goals, Further learning and research to better my knowledge and effectiveness as a practitioner, Keeping up to date with relevant CPD point requirements, IT and website maintenance, Social media management + content creation, Accounting and finance, Business development, Naturopath Speaker at workshops and talks
  • Gained strong leadership skills by managing projects from start to finish.
  • Applied effective time management techniques to meet tight deadlines.
  • Demonstrated creativity and resourcefulness through the development of innovative solutions.
  • Passionate about learning and committed to continual improvement.
  • Self-motivated, with a strong sense of personal responsibility.
  • Strengthened communication skills through regular interactions with others.
  • Learned and adapted quickly to new technology and software applications.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.

Customer Service/ Receptionist

Slow House
02.2021 - Current
  • General Responsibilities include: Customer service, Appointment bookings and schedules using the ‘Fresha’ online booking system, Appointment payments (all forms), Thoroughly cleaning each room between each booking (mopping, glass cleaning, sauna cleaning), Customer sales, Responsible for opening and closing the sauna house, Omnilux LED facial light application, Stock maintenance, Customer queries

Customer Service/ Herbal Dispensary Manager

Natural Chemist/ Natural Script
09.2021 - 04.2023
  • General Responsibilities include: Customer service for clients and practitioners, Technical
  • Interacted well with customers to build connections and nurture relationships.
  • Enforced maintenance of clean and organized work environment in compliance with safety and sanitation regulations.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Improved patient experience by implementing efficient dispensary operations and enhancing customer service.
  • Handled problematic customers and clients to assist other employees and maintain excellent customer service.

Receptionist

Chiropractic Health Quarters (ChiroHQ)
02.2021 - 10.2021
  • General Responsibilities include: Customer service, greeting every client and engaging in conversation, Appointment bookings and schedules using the Front Desk program, Various appointment payment methods (HICAPS, Medicare, EFT, Cash, Accounts), Cleaning and tidying rooms ready for each appointment and throughout the clinic, Communication with clients regarding late arrivals, cancellations and missed appointments, WIFI and technical assistance, Responsible for opening and closing the clinic, Performing all CA duties amongst other practice management responsibilities

Retail/ Sales Assistant

House of Health Collective
07.2019 - 12.2020
  • General responsibilities included: Customer service and advice, Stock maintenance, Extensive product knowledge, Customer queries/ complaints, Attendance at product seminars to further develop my knowledge on products

Retail / Bar Assistant

Kangaroo Island Stall
08.2016 - 07.2019
  • General responsibilities included: Responsible service of alcoholic beverages (Beer, Cider, Spirits, Wine), Retail Admin (EFTPOS, register balances, end of day procedures, customer account management, stock levels), Coordinate Displays, Social Media updates, Stock maintenance, Extensive product knowledge, Customer complaints/ queries

Front of House Hospitality

Malobo Café/Restaurant
02.2016 - 06.2017
  • General responsibilities included: Waitressing Tables, Hospitality admin (EFTPOS, TABs, table number placement), Resolving food complaints/ complications with orders, General cleaning, Weekly/ daily procedures, Barista, Basic Kitchen/ drink preparation, Basic Bar up-keep, Serving of alcohol

Sales Assistant/ Team Leader Retail

Onboard Surf Shop
10.2014 - 10.2016
  • General responsibilities included: Coordinate range releases year on year, Procurement of stock and store fit outs, Responsible for opening and closing procedures, Retail admin (EFTPOS, register balances and customer account management), Report to the store owner, Special order placements with suppliers, Re arrangement of store displays, Store management responsibilities in owners absence, Extensive product knowledge

Sales Assistant Retail

Island Style Surf and Sport
10.2009 - 10.2014
  • General responsibilities included: Customer service and advice, Stock maintenance, Product knowledge, Customer queries

Education

Bachelor of Health Science – Naturopathy - Naturopathic Medicine

Endeavour College of Natural Health
Sydney, NSW
10.2021

Certificate IV in Pilates Matwork & Reformer - Health And Fitness

Breathe Education
Sydney, NSW
01.2021

Bachelor of Visual Communications/ Graphic Design - Design And Visual Communications

University of South Australia
Adelaide, SA
01.2016

SACE -

Sacred Heart College
Adelaide, SA
01.2013

Skills

  • Communication and Interpersonal Connection
  • Empathetic Listening Abilities
  • Time Management
  • Leadership and Coaching
  • Reliable and Responsible
  • Workload Management
  • Flexibility and Adaptability
  • Self-Reflection and Growth Mindset

Certification

  • Barista Course – 2013
  • RSA February - 2016
  • Responsible Person Badge - November 2017
  • Working with children check (South Australia) – 2019
  • First Aid Course (including CPR) – 2023
  • Working with children check (New South Whales) – 2021
  • Pilates Insurance Cover – 2024
  • Naturopathy Insurance Cover – 2024
  • NHAA Member - 2024

Accomplishments

  • Endeavour College of Natural Health High distinction in multiple subjects 2019, 2020, 2021
  • Sacred Heart College Scholarship 2012 & 2013
  • Sacred Heart College School House Captain 2012

Contacts

0418 193 420, tayla@wildhealthstudio.com

Current Achievements

  • Successfully completed Certificate IV in pilates – Mat-work & Reformer (10721NAT) 2021
  • Successfully completed Naturopathic Degree (BHSc) 2018, 2019, 2020, 2021

Personal Information

Date of Birth: 02/13/96

References

  • Diana Boot, Natural Script/ Natural Chemist, Sydney, 0410 425 410
  • Annie Stewart, Natural Script/ Natural Chemist, Sydney, 0420 807 775

Timeline

Pilates Instructor (Matwork + Reformer)

Aleenta Health Club
06.2023 - Current

Customer Service/ Herbal Dispensary Manager

Natural Chemist/ Natural Script
09.2021 - 04.2023

Head Clinical Naturopath

Wild Health Studio
05.2021 - Current

Customer Service/ Receptionist

Slow House
02.2021 - Current

Receptionist

Chiropractic Health Quarters (ChiroHQ)
02.2021 - 10.2021

Retail/ Sales Assistant

House of Health Collective
07.2019 - 12.2020

Retail / Bar Assistant

Kangaroo Island Stall
08.2016 - 07.2019

Front of House Hospitality

Malobo Café/Restaurant
02.2016 - 06.2017

Sales Assistant/ Team Leader Retail

Onboard Surf Shop
10.2014 - 10.2016

Sales Assistant Retail

Island Style Surf and Sport
10.2009 - 10.2014

Bachelor of Health Science – Naturopathy - Naturopathic Medicine

Endeavour College of Natural Health

Certificate IV in Pilates Matwork & Reformer - Health And Fitness

Breathe Education

Bachelor of Visual Communications/ Graphic Design - Design And Visual Communications

University of South Australia

SACE -

Sacred Heart College

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Tayla Lovering