Tayla Mcdowall
Point Cook,VIC
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level fulltime position. Ready to help team achieve company goals.
My goal is to buy my my own house as soon as possible.
Overview
7
7
years of professional experience
Work History
CUSTOMER SERVICE/BARISTA - CASUAL
Steam Coffee Ballarat
Ballarat
01.2017 - Current
- Taking orders, using mental arithmetic to give change from cash purchases, processing EFTPOS orders, processing SKIP orders, making coffee, assembling and heating food eg
- Toasties, croissants, etc
- Making milkshakes, iced coffees, cleaning kitchen, removing rubbish, replenishing stock.
Customer Service Officer
VicRoads
Ballarat, VIC
11.2022 - 04.2023
- Enhanced customer satisfaction by efficiently addressing and resolving their inquiries and concerns.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
- Maintained a high level of product knowledge to effectively assist customers with accurate information and recommendations.
cleaner
05.2018 - 07.2019
- After the restaurant had shut or a function had finished, it was my job to clean all the offices, change rooms, golf shop, toilets, and set the alarms and make sure all doors were locked
- All ready for the next morning
- Some of my duties included: vacuuming large areas/stairs, empty all rubbish, using chemicals safely to clean, sanitize and disinfect, mop toilets and clean toilets/basins, restock hand towels, cleaning restocking staffroom, making sure alarms were set correctly.
kitchen hand
The National Golf Club – Cape Schanck
Cape Schanck
02.2017 - 07.2019
- Keep food preparation areas clean, clean kitchen equipment and appliances, clean benchtops, floors, ovens and ranges, receive, lift, handle and store food deliveries, retrieve food items as requested by chefs, assist with food preparation, wash dishes, pots and utensils, ensure working areas are kept clear, all rubbish is taken out.
Education
Year 11 -
Westernport Secondary College
Hastings, VICSkills
- Friendly and outgoing
- Team Player
- Cash Handling
- Opening and closing duties
- Adaptive and creative
- POS Systems
- Reliable and Dependable
- Problem-Solving
References
- Frances Simpson, Owner of Steam Coffee, 0417 524 127
- Anthony, Sous Chef National Golf Club, Cape Schank, 0401 914 763
Timeline
Customer Service Officer
VicRoads
11.2022 - 04.2023
cleaner
05.2018 - 07.2019
kitchen hand
The National Golf Club – Cape Schanck
02.2017 - 07.2019
CUSTOMER SERVICE/BARISTA - CASUAL
Steam Coffee Ballarat
01.2017 - Current
Year 11 -
Westernport Secondary College