Summary
Overview
Work History
Education
Skills
Attributes
Awards
Volunteer Experience
References
Timeline
Generic

Tayla Percy

Scoresby,VIC

Summary

Motivated and adaptable 25-year-old with a strong desire to contribute to company success. Seeking part-time or full-time employment to utilize skills and personal qualities in assisting employer with operating a thriving business. A keen eye for detail and excellent problem-solving abilities, committed to delivering high-quality results and exceeding expectations. Dedicated to continuous learning and growth, eager to contribute enthusiasm and drive to a dynamic work environment.

Overview

7
7
years of professional experience

Work History

Mail Sorter

Australia Post Bayswater
11.2023 - Current
  • Completing chute work for organizing parcels in ULDs
  • Placing incoming parcels onto conveyer belt
  • Placing and sorting manual mail into ULDs according to postcodes using a RF scanner
  • Filling up state trucks with mail deliveries
  • Bringing in/putting out ULD’s with pallet jack
  • Hoisting electronic pallet jacks to support other workers with mail
  • Independent inducting of mail


Support worker

Auslanway
02.2023 - 01.2024
  • Helped clients manage and reach individual goals, supporting independent progression and social skills.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
  • Established trusting relationships with clients and their families through empathetic communication and active listening.
  • Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.

Case Manager

Elevate You Australia
07.2022 - 10.2022
  • Supporting clients through NDIS SLES with their future goals such as finding work, studying at TAFE/University, learning further soft/hard skills and being confident in their every-day lives.

Youth Support Worker

Deaf Children Australia
04.2020 - 06.2022
  • Support clients one-on-one with personal goals through NDIS, ranging from teaching how to use Public transport, do leisure activities with, provide company and be a part of their life professionally
  • Accomplishment: Encouraging a client to stand up for themselves and not using their disability as an excuse.
  • Established a positive rapport with participants by maintaining open lines of communication and actively listening to their concerns.
  • Enhanced youth development by implementing engaging and interactive activities tailored to individual needs.
  • Empowered youth by fostering a sense of self-worth and confidence, ultimately equipping them for future success.
  • Collaborated with families to provide support and resources for youth development and wellbeing.

Auslan Tutor

Deaf Children Australia
01.2020 - 01.2022
  • Mentoring families and children in learning the sign language
  • Teaching them ranging from the Alphabet, numbers, colours, animals, everyday words and more.

Communication Support worker

Chadstone Holmesglen
08.2019 - 11.2019
  • Supported a client who was Deaf and had other disabilities, communicated effectively with the client and his teachers whilst completing his course.

Part-time Checkout server

Kmart Knox
10.2017 - 08.2019
  • Serving customers, transacting their purchases and assisting to solve customer needs
  • Working alongside other servers and interacting with managers on a regular basis.

Education

Certificate IV in Youth Work -

Victoria University
12.2022

Diploma of Auslan -

Melbourne Polytechnic
12.2019

VCE and Year 12 -

Forest Hill College
01.2017

Skills

  • Friendly, Positive Attitude
  • Teamwork and Collaboration
  • Customer Service
  • Problem-Solving
  • Active Listening
  • Problem Resolution
  • Open-minded
  • Approachable
  • Dependable and Responsible
  • Flexible and Adaptable

Attributes

  • Honest
  • Positive
  • Accountable
  • Ethical
  • Loyal
  • Team player
  • Motivated
  • Creative
  • Problem-solver
  • Friendly

Awards

  • 2017, Academic Excellence VCE Auslan, Study score = 43
  • 2015, College Contribution Award, Extra-curricular activities
  • 2014, Academic Awards, Auslan and English
  • 2014, Participation Award, Performing Arts Carnival

Volunteer Experience

  • YMCA Youth Parliament, Parliament Member, 2019, Increase Access to Deaf Facilities in Schools – DeafHood
  • YMCA Youth Parliament, Parliament Member, 2018, Compulsory Captioning in Victorian Cinemas – DCA DeafHood
  • Mount View Primary School, Support person, 02/01/2018, 12/31/2018, Working with the Teachers of the Deaf at the school teaching grade 4 and grade 5 students some basic Auslan that they can use in school and at home to communicate with others.
  • Forest Hill College, Peer Support Leader, 02/01/2015, 01/31/2016, Developing a positive rapport with the new Year 7’s by teaching them about school rules and procedures, organizing ice-breaker games and preparing short lessons on topics about cyberbullying, doing their best and completing high school.
  • Forest Hill College, Library monitor, 01/01/2013, 12/31/2015, Assisting the School librarian with laminating, stamping and collecting new/old books, binding resources, issuing books and shelving returned books.

References

  • Josh, Australia Post, 0436600665
  • Lesley Brooking, 0429062107

Timeline

Mail Sorter

Australia Post Bayswater
11.2023 - Current

Support worker

Auslanway
02.2023 - 01.2024

Case Manager

Elevate You Australia
07.2022 - 10.2022

Youth Support Worker

Deaf Children Australia
04.2020 - 06.2022

Auslan Tutor

Deaf Children Australia
01.2020 - 01.2022

Communication Support worker

Chadstone Holmesglen
08.2019 - 11.2019

Part-time Checkout server

Kmart Knox
10.2017 - 08.2019

Certificate IV in Youth Work -

Victoria University

Diploma of Auslan -

Melbourne Polytechnic

VCE and Year 12 -

Forest Hill College

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Tayla Percy