Tayla Piwari
Perth,WA
Summary
Dedicated professional with extensive experience in pharmaceutical warehouse and store operations, complemented by a background in hospitality. Proven ability to perform effectively under pressure, both independently and in team settings. Strong attention to detail and commitment to quality drive consistent results in fast-paced environments.
Overview
10
10
years of professional experience
Work History
Store Manager
Splash's Seafood
Duncraig, WA
01.2025 - Current
- Provided constructive feedback and positive reinforcement to keep trainees motivated.
- Assisted in stocking shelves with new inventory and replenishing existing inventory.
- Monitored inventory levels throughout the shift.
- Contributed ideas for improving customer service quality standards.
- Handled customer complaints with empathy and provided effective resolutions promptly.
- Collaborated with team members to maintain a clean and organized work area.
- Collected feedback from customers to improve service quality and enhance experience.
- Resolved customer complaints in a professional manner.
- Assisted co-workers with tasks as needed to ensure smooth operations of the store.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Updated and maintained store signage and displays.
Warehouse Storeperson
Symbion Pharmacy Services
Kewdale, WA
10.2020 - 01.2025
- Received and processed incoming stock items according to established procedures.
- Prepared orders by picking, packing and labelling merchandise for shipment.
- Responded quickly to urgent requests from customers for rush deliveries.
- Assisted in cycle counting activities to ensure accurate inventory records.
- Provided assistance in training new hires on warehouse operations.
- Ensured accuracy of orders prior to dispatch.
- Inspected products for damages or defects before storing them away.
- Adhered to safety regulations when handling hazardous materials.
- Identified order discrepancies and damaged items and notified supervisor.
- Rejected deliveries containing damaged items or shortages and corresponded with shipper to rectify issues.
- Prepared documentation to track and report on damaged or missing items.
- Contacted transport companies and suppliers to expedite, trace, or return shipments.
- Packed boxes and stock using organizational guidelines.
- Operated warehouse equipment to efficiently move products and materials.
- Received and processed incoming shipments, verifying accuracy against purchase orders.
Cafe Manager
Olive Tearooms
West Swan, WA
01.2018 - 10.2020
- Supervised daily operations of cafe to ensure smooth service and customer satisfaction.
- Ensured compliance with health and safety regulations throughout the cafe.
- Coordinated events and promotions to enhance customer engagement and experience.
- Monitored food quality regularly to ensure it was up to required standards.
- Coordinated inventory management and supply ordering processes.
- Oversaw daily operations of the kitchen including meal preparation, cooking methods, portion sizes and plate presentation.
- Ordered ingredients and supplies to maintain adequate inventory levels for the kitchen.
- Supervised food production processes ensuring high quality standards were met throughout each stage of preparation.
- Provided excellent customer service by engaging with patrons effectively.
- Monitored inventory levels and restocked supplies as needed.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
Cafe Worker
Taylors Art & Coffee House
Swan, WA
01.2016 - 04.2018
- Assisted in maintaining a clean working environment by sweeping floors, removing trash from bins, washing dishes.
- Greeted customers upon arrival and provided assistance with menu selections.
- Cleaned tables in the dining area before and after customer seating.
- Stocked service areas with napkins, utensils, condiments, and other supplies.
- Communicated effectively with kitchen staff regarding order accuracy and delivery times.
- Received payment from customers, processed credit card transactions, and issued change or receipts.
- Operated industrial dishwasher to wash glassware and utensils.
- Prepared and served high-quality coffee and beverages to customers.
- Collaborated with team members to ensure smooth cafe operations daily.
Education
High School Diploma -
Ellenbrook Secondary College
Ellenbrook, WA10-2015
Skills
- Team collaboration
- Customer service
- Multitasking and organization
- Inventory management
- Staff training
- Customer relationship management
- Visual merchandising
- Cash handling
- Order fulfillment
- Health and safety compliance
- Problem solving
- Process improvement
References
- Michael Taylor, former manager and co-owner of Taylor’s Art & Coffee House, 0410 090 589
- Ashlee Butchart, former manager and co-owner of Olive Tearooms, 0450 045 423
- Mark Taylor, supervisor at Symbion Pharmacy Services, 0477 359 471
Timeline
Store Manager
Splash's Seafood
01.2025 - Current
Warehouse Storeperson
Symbion Pharmacy Services
10.2020 - 01.2025
Cafe Manager
Olive Tearooms
01.2018 - 10.2020
Cafe Worker
Taylors Art & Coffee House
01.2016 - 04.2018
High School Diploma -
Ellenbrook Secondary College
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