Tayla Redman

• Handled guest complaints professionally, resolving issues to enhance overall satisfaction levels.
• Improved customer satisfaction by ensuring consistent quality of food and service.
• Coordinated team members with focus on productivity, efficiency and enhancing customer experience.
• Supervised staff to confirm that all food and beverage orders were promptly and accurately prepared.
• Maintained accurate records of sales, labor and other costs.
• Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
• Monitored food preparation, production, and plating for quality control.

+ Type or edit your work history here

• Built long-lasting relationships with clients by offering attentive service and consistently delivering high-quality results.
• Developed loyal customer base with tailored recommendations for hair care products based on individual preferences.
• Handled client complaints professionally, taking corrective action when needed to ensure issue resolution and maintain a positive reputation.

• Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
• Enhanced client satisfaction by providing personalized hair consultations and recommending suitable styles.
• Recorded notes for future reference about customer preferences and services delivered.
• Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
• Trained salon staff in traditional and innovative haircutting techniques and salon management.
• Offered professional cuts, color services and extensions to salon customers.
• Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
• Used social media platforms to promote salon and services.
• Answered phone calls and emails to schedule client appointments.
• Resolved guest complaints about service or style.
• Mixed pigments and used proper techniques to achieve desired color.

• Trained other employees in customer service, food safety, and performance requirements.
• Taught new team members correct procedures for all areas of operations.
• Studied crew members during work shift to provide feedback and guidance in improving performance.
• Set positive example for team members by providing high-quality, efficient service.
• Kept food preparation area, equipment, and utensils clean and sanitary.
• Resolved customer complaints quickly and professionally, ensuring repeat patronage.
• Trained new employees by demonstrating tasks and coaching during daily activities.
• Trained new team members on procedures, customer service, and sales techniques.
• Operated cash register to ring up final bill and process various forms of payment.
• Accurately operated cash register to process customer payments.
• Kept drawer balanced by accurately processing cash, credit and debit payments.

+ Type or edit your work history here

• Provided excellent customer service by greeting customers and meeting quality expectations.