TAYLA RONKEN
Youngtown ,TAS
Summary
I am 25 years of age. I have 10+ years of working experience across multiple roles. I have an upbeat personality and present myself well. I’m patient, yet driven and determined and set out to complete tasks in a timely and professional manner. I follow instructions well but have the ability the use common sense in different situations. I work well independently and as part of a team.
Overview
10
10
years of professional experience
Work History
Teacher's Assistant
Department Of Education
Mayfield , TAS
05.2021 - Current
- Provided individualized assistance to students with special needs in the classroom.
- Facilitated small group instruction and activities for students of varying abilities.
- Assisted teachers with creating and maintaining a safe, orderly learning environment.
- Coordinated daily tasks between teachers and other staff members.
- Supervised students during lunchtime, field trips, assemblies, and other activities.
- Assisted teachers with lesson preparation and curriculum implementation.
Pool Lifeguard
Northern Midlands Council
, TAS
12.2017 - 04.2022
- Conducted safety checks on pool equipment and facility grounds to ensure guest safety.
- Monitored swimmers, enforcing rules and regulations while providing assistance when needed.
- Performed rescues in emergency situations utilizing appropriate lifesaving techniques.
- Maintained order in the pool area, ensuring all guests followed posted rules and regulations.
- Inspected pool areas for cleanliness, reporting any concerns to supervisor immediately.
- Created daily activity reports to document patron behavior and incidents that occurred at the pool facility.
- Trained new employees on job duties including safety protocols, customer service expectations and emergency response procedures.
- Logged chemical readings to keep pool water at safe levels and avoid potential illness among patrons.
- Used training and medical supplies to examine injured people and administer first aid.
- Filled out incident and accident reports and submitted to supervisor.
Customer Service Representative /Administrative Assistant
Bargain Car Rentals
Western Junction , TAS
05.2019 - 12.2019
- Answered customer inquiries and provided accurate information regarding vehicle hire / bookings
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Handled incoming calls and directed callers to appropriate department or employee.
- Pleasantly welcomed visitors, answered phone calls and maintained front reception desk.
- Answered phone calls and emails to provide information
Waitress
ZEPS Cafe’ and Restaurant
Campbell Town , TAS
05.2018 - 05.2019
- Greeted customers and provided menus.
- Assisted in seating guests at tables
- Took orders for food and drinks and delivered them to guests.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Maintained accuracy while handling payments, giving change and printing receipts for customers.
- Trained new employees to perform duties.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Maintained a clean work station by restocking supplies, wiping down counters.
Cashier /Deli Customer Service Clerk
Campbell Town IGA
Campbell Town , TAS
10.2014 - 09.2017
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, credit card or gift card
- Upheld a high level of hygiene and sanitation practices whilst working in the deli department
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Stocked shelves with merchandise when needed.
- Conducted price checks for special orders or discounts as requested by customers.
- Assisted customers over the phone regarding store operations, product information and complaints
- Reconciled transactions at end of shift using appropriate forms and reports to verify accuracy of transactions.
- Issued receipts, refunds, credits or change due to customers.
Education
Tasmanian Certificate of Education -
Newstead College
Newstead 11-2017
Campbell Town District High School
Campbell Town 12-2015
Skills
- Fast Learning
- Driven
- Reliable
- Loyal
- Efficient
- Full manual drivers license with own transport
Timeline
Teacher's Assistant
Department Of Education
05.2021 - Current
Customer Service Representative /Administrative Assistant
Bargain Car Rentals
05.2019 - 12.2019
Waitress
ZEPS Cafe’ and Restaurant
05.2018 - 05.2019
Pool Lifeguard
Northern Midlands Council
12.2017 - 04.2022
Cashier /Deli Customer Service Clerk
Campbell Town IGA
10.2014 - 09.2017
Tasmanian Certificate of Education -
Newstead College
Campbell Town District High School