Tayla Scott
Roselands,NSW
Summary
Detail oriented and results driven senior legal practice administrator overseeing legal operations, managing and supporting administration teams for offices Australia wide, onboarding and training of new/existing employees, ensuring compliance and meeting deadlines within fast-paced legal environments. Adept at streamlining processes, improving operational efficiency and maintaining high standards of legal administration. Strong communicator with a keen eye for detail and efficiency, committed to supporting organisational goals and driving continuous improvement in legal services.
Overview
10
10
years of professional experience
Work History
Senior Legal Practice Administrator
Chambers Russell Lawyers
02.2022 - Current
- Managing a team of legal assistants across Australia (New South Wales, Queensland & Victoria), ensuring they are aligned with organisational goals and delivering high quality legal services.
- Daily preparation of high volume of initial legal service agreements to new clients/existing clients with new matters.
- Onboarding and training of all new staff within New South Wales, Queensland, Victoria and microsourcing off-shore new starters.
- Working with recruitment and interviewing of potential new starters.
- Performance management of new staff.
- Supporting 23 lawyers specialising in litigation, construction, strata, debt recovery, wills & estates, conveyancing and more (partners, senior associates, associates, lawyers, graduates etc) across multiple offices in Australia on a day today basis actioning all legal tasks including email & phone correspondence, preparation of briefs, court filings, billing, file management etc.
- Safe custody manager for New South Wales firm.
- Weekly management of finances and debtors, chasing clients if any invoices are outstanding.
- Online registry & court management for New South Wales, Victoria, Canberra & Queensland.
- First point of contact for support for legal assistants.
- Conducting weekly meetings with legal assistants to check in.
- Preparation of guides, documents & templates.
- Developing legal strategy - collaborating with other senior leadership to set legal strategies and put processes and procedures in place that align with business objectives.
- Process improvement - identifying areas for operational improvements, streamline workflows, updating legal processes and procedures for the firm, and implementing best practices for more efficient legal service delivery.
- Working closely with and assisting IT, Finance, HR, Recruitment & Logicfirm staff (in house practice management system).
- Contact database management.
- Building strong relationships with clients.
- Meeting deadlines at all costs and ensuring the legal assistants achieve this also.
Legal Secretary (Estate Planning & Litigation)
Teece Hodgson & Ward Solicitors
01.2021 - 01.2022
- Supported a team of solicitors and a partner in practice in business, Wills & estates and property law.
- Document preparation & drafting
- Client communication & liaison - serving as primary contact between clients and solicitors, providing updates on case progress and scheduling appointments, appearances and briefings.
- Maintaining and updating client files, ensuring all correspondence and case information is accurate and complete.
- Gained a thorough understanding of the Affinity/LEAP system including the billing aspect.
- Experience with PEXA.
- Transcription of legal documents and attendances.
- Supported team of solicitors in practice in business, Wills & estates and property law.
- Conducted daily accounting on finances, deposits and invoicing.
- Monthly billing
- Creation of barrister briefs
- Court filings - both physical & online
- Maintained energy and enthusiasm in fast-paced environment.
Administrative Assistant
MKS Insurance Services Pty Ltd
09.2019 - 06.2021
- Taking calls and answering client enquiries, booking appointments, managing team diaries and waitlists.
- Researching insurance policies and products.
- Providing general advice to clients.
- Keeping detailed computer records through systems and spreadsheets.
- Preparing reports.
Legal Secretary
Access Law Group
04.2015 - 12.2019
- Daily record keeping with electronic and hard copy filing of documents
- Prepare drafts of Court documents and correspondence
- Provide legal administrative and office support to Solicitors
- Maintaining and updating databases
- Diary management
- Answering phone calls, take notes/messages and redirect calls when appropriate
- Responding to case related enquiries via phone and email
- General office duties
Administration Assistant (Contract)
Shellharbour Accounting And Business Advisors
01.2019 - 08.2019
- Building and maintaining business relationships with clients
- Proficiency in computer programs such as Microsoft Word, Excel and multiple database systems
- Preparation of invoices to clients
- Assist with bookkeeping
- Liaising with clients, ATO and other third parties as authorized by employer.
- Managing multi-line telephone system
Education
High School Diploma -
Shellharbour Anglican College
Dunmore, NSWTier 1 & 2 Insurance Broking
Certificate III - Business Administration
Illawarra ITec
Skills
- Training & development of staff
- Building and maintaining strong relationships with clients
- Exceptional attention to detail
- Active listening skills
- Proactive time management
- Exceptional task prioritisation skills
- Positive attitude
- Driven and eager to grow and learn new skills
- Ability to work thoroughly in a very fast paced environment
- Ensuring confidentiality
Additional Information
REFERENCES
References available upon request.
Timeline
Senior Legal Practice Administrator
Chambers Russell Lawyers
02.2022 - Current
Legal Secretary (Estate Planning & Litigation)
Teece Hodgson & Ward Solicitors
01.2021 - 01.2022
Administrative Assistant
MKS Insurance Services Pty Ltd
09.2019 - 06.2021
Administration Assistant (Contract)
Shellharbour Accounting And Business Advisors
01.2019 - 08.2019
Legal Secretary
Access Law Group
04.2015 - 12.2019
Certificate III - Business Administration
Illawarra ITec
High School Diploma -
Shellharbour Anglican College
Tier 1 & 2 Insurance Broking
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