Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tayla Silk

Australia

Summary

Proven track record in enhancing client satisfaction and business growth at Lake Installations, leveraging exceptional communication skills and high-quality joinery installations. Skilled in reception management and client relations, consistently boosting revenue through strategic upselling and meticulous scheduling. Demonstrates a keen ability to streamline operations and increase productivity, with a focus on achieving tangible results. Certified Hairstylist with extensive customer service background. Successful at exceeding salon product sales goals through persuasive client consultations. Motivated by love of aesthetic improvement and desire for customer satisfaction. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

6
6
years of professional experience

Work History

Traffic Controller

Borger Traffic
05.2023 - Current
  • Enhanced driver safety by diligently monitoring road conditions and conducting necessary adjustments to signal timings.
  • Improved traffic flow by efficiently coordinating and directing vehicular movements at assigned intersections.

Joinery Installer

Lake Installtions
03.2020 - 01.2023
  • Enhanced client satisfaction by delivering high-quality joinery installations within tight deadlines.
  • Improved overall customer experience with excellent communication skills throughout consultation, design, fabrication, and installation phases of a project.
  • Contributed to business growth by consistently receiving positive feedback from clients leading to referrals and repeat business opportunities.

Hairdresser/Receptionist Administrator

Hairshack Erskine Park
02.2018 - 01.2020
  • Enhanced client satisfaction by providing personalized hair consultations and recommending suitable styles.
  • Boosted salon revenue by upselling hair care products and services based on individual client needs.
  • Organized sales area and work station to showcase products and boost sales.
  • Answered phone calls and emails to schedule client appointments.
  • Streamlined office operations for increased productivity by organizing and maintaining physical and digital filing systems.
  • Increased repeat clientele through exceptional customer service and attention to detail in hair styling techniques.
  • Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
  • Scheduled customer appointments and rearranged individual time slots to meet demand.

Education

No Degree -

Erskine Park High School
Erskine Park, NSW

Skills

  • Reception Management
  • Scheduling appointments
  • Client Relations
  • Meeting Coordination
  • Calendar Management
  • Reception Area Maintenance
  • Guest Relations
  • Retail Sales Techniques
  • Supply Management

Timeline

Traffic Controller

Borger Traffic
05.2023 - Current

Joinery Installer

Lake Installtions
03.2020 - 01.2023

Hairdresser/Receptionist Administrator

Hairshack Erskine Park
02.2018 - 01.2020

No Degree -

Erskine Park High School
Tayla Silk