Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tayla Stanton

Cairns

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

6
6
years of professional experience

Work History

Dental Assistant/Treatment Coordinator

Sunbird Orthodontics
09.2022 - 05.2023
  • Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Provided excellent customer service to create positive experiences and build patient trust.
  • Scheduled, rescheduled, and cancelled appointments for dental patients.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Completed patient referrals to other medical specialists.
  • Greeted visitors and patients to determine needs, check appointments, and direct accordingly.
  • Managed patient billing processes for timely, accurate payments.

Retail Sales Assistant 3IC

Overflow
11.2021 - 09.2022
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.
  • Opened and closed store independently and prepared nightly bank drop for manager.
  • Managed cash register after end of shift to balance and record accurate transactions.

Retail Sales Assistant

Overflow
04.2017 - 11.2021
  • Greeted customers and helped with product questions, selections, and purchases.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Assisted customers with prompt and polite support in-person and via telephone.

Education

Certificate II in Tourism -

Tropical North Learning Academy - Smithfield State High School
Cairns, QLD
11.2020

Skills

  • Staff Leadership
  • Adaptable and Flexible
  • Retail Merchandising
  • Active Learning
  • Time Prioritization
  • Team Communication

Timeline

Dental Assistant/Treatment Coordinator

Sunbird Orthodontics
09.2022 - 05.2023

Retail Sales Assistant 3IC

Overflow
11.2021 - 09.2022

Retail Sales Assistant

Overflow
04.2017 - 11.2021

Certificate II in Tourism -

Tropical North Learning Academy - Smithfield State High School

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Tayla Stanton