Tayla Te Wano

• Raising Purchase Requisitions/Purchase Orders

• Managing Roster bookings (Annual Leave, Sick requests etc)

• Managing monthly health and safety inspection roster’s and entering data.

• Providing ongoing support to superintendents, coordinators & supervisors

• Ensure the efficient operation of the department by maintaining records, document control, library management, registers, files and ensuring accessibility for relevant personnel

• Booking flights and accommodation using SAMs workflow

• Booking interstate flights and accommodation

• Uniform orders, safety glasses

• Invoicing via SAP system (SES’ing)

• Creating contractor request’s

• Pre-checking personnel documentation for mobilization

• Mobilizing contractors onsite

• Monthly crib/stationary orders, catering orders

• Managing monthly credit card payments via SAP concur

• Arranging system & facility access including inductions

• Hazard entry into CHESS

• Sending out Site wide notices

• Timesheets – Bulk uploading time confirmation via SAP

• Coordinate and book vehicle services for clients, ensuring efficient scheduling.
• Reach out to clients post-service to request feedback for continuous improvement
• Followed a structured call sheet to remind customers of upcoming service appointments.
• Act as the main point of contact for client inquiries, complaints and support requests.
• Provided relief for reception by greeting clients, incoming calls and directing inquiries to the appropriate departments.

• Sent copies of invoices and statements to customers to facilitate payment of outstanding invoices.
• Generated monthly statements for accounts receivable operations. Processed daily payments and researched payment discrepancies.
• Updated customer accounts and processed payments. Reached out to vendors and customers to resolve account problems.
• Answered customer invoice questions and resolved issues discovered during invoicing and collection process.
• Reconciled ledger to validate payments accounted for and accurately posted.
• Monitored accounts receivable report, checking for late, delinquent, or missing invoices and payments.
• Completed daily accounts receivable ledger reconciliations.

• Prepare alcoholic and non-alcoholic beverages according to site policies.
• Adhere to strict Responsible Service of Alcohol (RSA) guidelines.
• Reconcile cash and card payments at the end of each shift.
• Clean and prepare accommodation rooms, including making beds, replacing linens, and sanitizing bathrooms.
• Report any maintenance issues or damages in rooms or facilities promptly.
• Replenish amenities such as toiletries, towels, and refreshments.

• Cleaned and returned rooms to occupant-ready status to satisfaction of all clients.
• Completed daily list of rooms to turnover between guests, consistently meeting deadlines and completing thorough work.
• Maintained organization, cleanliness and safety in work areas.
• Worked efficiently and accurately to clean rooms according to hotel standards.

• Operated cash register or POS system to receive payment by cash, check and credit card.
• Interacted politely with customers to promote quality service during checkout.
• Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
• Verified customer age requirement for alcohol or tobacco purchases.
• Issued receipts, change and refunds to customers to promote smooth operations