Taylah Dobner
Albion,Australia
Summary
Highly adaptable and detail-oriented professional with a strong background in administrative and healthcare settings. Skilled in managing complex schedules, processing billings, and handling confidential information with accuracy and discretion. Quick to learn new systems and processes, with a proactive approach to problem-solving and efficiency. Strong communicator who thrives in fast-paced environments, ensuring seamless coordination between patients, healthcare professionals, and external providers. Committed to delivering high-quality support, and continuously improving workflows.
Overview
9
9
years of professional experience
Work History
Patient Advocate
Next Practice Albion
Albion, Brisbane
10.2024 - Current
- Manage doctors' schedules and facilitate pre-appointments efficiently.
- Handle billing inquiries by assisting doctors with Medicare item codes, and process billings accurately.
- Handle various types of insurance claims and workers compensation cases.
- Send patients' referrals and necessary documents to specialists and multidisciplinary professionals.
- Accurately file confidential patient correspondence in doctors' inboxes.
- Contact : Cerese Burke - Available on request
Personal Care Worker
Alliance Nursing
Adelaide, Australia
03.2024 - Current
- Delivered patient-centred care, improving patient satisfaction and well-being
- Collaborated on tailored care plans and ensured effective patient support
- Identified health changes early, leading to timely interventions and positive outcomes
- Maintained accurate records, enhancing team communication and continuity of care
- Contact : Elham Zaniyani - Available on Request
Administrator
Derrimut
Port Adelaide, Australia
06.2023 - Current
- Managed front desk operations with efficiency, warmly welcoming members and addressing inquiries promptly
- Handled membership processing accurately, ensuring data integrity and maintaining organised records
- Collaborated closely with maintenance personnel to ensure a safe and hygienic gym environment
- Provided exemplary customer service, addressing member concerns with professionalism and courtesy
- Contact : Scott Lilley 0431 888 047
Fundraising
Henley Sharks
Henley Beach, Australia
04.2016 - Current
- Company Overview: Football & Netball Club
- Supported efforts in recruiting and retaining club members
- Participated in the organisation and execution of sausage sizzle events
- Assisting with merchandise sales at events
- Football & Netball Club
Enrolled Nursing Placement
Royal Adelaide Hospital
Adelaide, Australia
07.2024 - 08.2024
- Recognised and responded to deteriorating patients, ensuring timely interventions
- Applied wound dressings, maintaining strict sterile field protocols
- Built strong therapeutic relationships with long-term oncology and palliative care patients
- Monitored rapidly deteriorating patients, providing essential care in high-pressure situations
- Contact : Courtney Sexton - Available on Request
Enrolled Nursing Placement
House of Saint Hilarion
Seaton, Australia
04.2023 - 05.2023
- Applied foundational nursing principles to deliver patient-centred care
- Proficient in the safe execution of manual handling techniques
- Recognised signs of patient deterioration and effectively escalated care as necessary
- Assisted clients in maintaining personal hygiene and grooming with sensitivity and respect
Enrolled Nursing Placement
UnitingSA Wesley House
Semaphore Park, Australia
12.2022 - 01.2023
- Provided meal assistance and ensured nutritional needs were met
- Skilfully dressed wounds while maintaining aseptic technique
- Established therapeutic relationships with patients and families to promote holistic well-being
Customer Service Assistant / Duty manager
IGA - Glenelg East
10.2020 - 05.2022
- Provided attentive and efficient customer service, handling transactions and assisting customers with inquiries
- Demonstrated strong problem-solving skills and teamwork to enhance customer satisfaction
- Acted as a COVID marshal, implementing and overseeing safety measures
- Oversaw supermarket operations, ensuring security protocols and cleanliness standards were maintained
Education
Enrolled Nursing -
TAFE South Australia
Adelaide03.2025
Year 12 Certificate of Completion -
Henley High School
11.2018
Skills
- Effective Communication
- Empathy
- Critical Thinking
- Problem-Solving
- Adaptability
- Time Management
- Attention to Detail
- Team Collaboration
- Cultural Competence
- Resilient
- Customer service experience
Volunteer Experience
Fundraising, Henley Sharks Football & Netball Club, 04/16, Present, Supported efforts in recruiting and retaining club members., Participated in the organisation and execution of sausage sizzle events., Assisting with merchandise sales at events.
References
- Dr Muhammed Chothia: General Practitioner - Avaiable on Request
Timeline
Patient Advocate
Next Practice Albion
10.2024 - Current
Enrolled Nursing Placement
Royal Adelaide Hospital
07.2024 - 08.2024
Personal Care Worker
Alliance Nursing
03.2024 - Current
Administrator
Derrimut
06.2023 - Current
Enrolled Nursing Placement
House of Saint Hilarion
04.2023 - 05.2023
Enrolled Nursing Placement
UnitingSA Wesley House
12.2022 - 01.2023
Customer Service Assistant / Duty manager
IGA - Glenelg East
10.2020 - 05.2022
Fundraising
Henley Sharks
04.2016 - Current
Enrolled Nursing -
TAFE South Australia
Year 12 Certificate of Completion -
Henley High School
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