TAYLAH EMANUEL

• Managed high-volume caseloads, ensuring timely completion of tasks and effective communication with clients.
• Collaborated with interdisciplinary teams to provide comprehensive support services for clients, improving outcomes across multiple domains.
• Maintained detailed documentation of client interactions and progress toward goals, providing a clear record of care provided.
• Ensured compliance with regulatory guidelines by diligently monitoring case documentation and maintaining accurate records for audit purposes.
• Coordinated meetings and events for internal and external groups.
• Conducted thorough assessments to identify client needs and develop appropriate support interventions, resulting in improved client outcomes.
• Developed tailored support plans for diverse clientele, identifying unique needs and goals.
• Served as an advocate for clients within the community, working closely with external partners to facilitate access to resources and supports.

tCompany Overview: Tasmania's lead social housing provider with a portfolio of 200 social housing properties across most primarily Bridgewater and Austins Ferry, with a combination of Centacare owned and managed properties as well as Homes Tas owned properties

• Joined Tasmania's lead social housing provider with a portfolio of 200 social housing properties across most primarily Bridgewater and Austins Ferry, with a combination of Centacare owned and managed properties as well as Homes Tas owned properties
• After several months managing this portfolio, I was asked to assist a senior team member with the management of the Private Rental Incentive Scheme, increasing my portfolio to over 200 properties, taking on the entirety of the tenancy side of the PRI scheme, and retaining management of some Social Housing properties
• Liaising with social housing applicants & tenants, their support teams and other stakeholders including support organisations to help clients obtain long term housing
• Collaborating with other professionals, clients and contractors to inspect and maintain properties
• Supporting tenants, helping them to be able to live independently & to be more self sufficient by linking them up with local support services and sharing ways to cut living costs
• Working with tenants when they fall in arrears or their condition of property declines to come up with an amicable solution between both parties using trauma informed practices
• Complete admin tasks required to maintain physical and electronic documents and files
• As well as write & update reports and other relevant documentation
• Mandatory reporting to Child Safety where necessary
• Tasmania's lead social housing provider with a portfolio of 200 social housing properties across most primarily Bridgewater and Austins Ferry, with a combination of Centacare owned and managed properties as well as Homes Tas owned properties
• Maintained strict adherence to industry regulations, minimizing risk exposure for the organization.
• Enhanced communication between team members by organizing regular meetings and fostering open dialogue.
• Established effective relationships with key stakeholders both internally and externally for increased collaboration opportunities.
• Improved department efficiency by streamlining and implementing policies and processes.
• Coordinated cross-functional teams to address complex issues, leading to more efficient problem-solving processes.
• Coordinated operations with other emergency service groups.
• Implemented process improvements that streamlined workflows, reducing redundancies and increasing operational efficiency.
• Streamlined report writing processes, allowing for quicker turnover and more accurate record-keeping.
• Led critical missions to ensure public safety, achieving significant reductions in crime rates.
• Facilitated collaboration between departments, improving efficiency and effectiveness in handling cross-jurisdictional cases.
• Developed and implemented strategic plans to address community concerns, fostering stronger relationships between force and public.
• Mentored junior officers, providing guidance and support to foster professional development and career progression.

• Assisted a team of volunteers and employees managing and distributing general resources during times of crisis/natural disaster
• Participated in weekly training in various skills such as emergency response and police support operations
• Liaised with the community as a representative of the SES

• Commencing this role in 2018 it has afforded me the ability to work with a large group of young girls to teach them the essential skills of the game of AFL, and also to work with other coaches and members of the club to organise the logistics of the competition
• This has been a fantastic age group to work with as u12-u17 is the optimal time to be teaching children not only skills of AFL but things they will be able to use in everyday life such as problem solving, team work, making decisions under pressure, etc
• I am very grateful to have been awarded this role as I feel I have learnt so much, perhaps more than I have been able to teach my team
• Leading large groups of youth in exercises and activities
• Building relationships and trust with vulnerable youth
• Teaching skills pertinent to the game
• Maintained social media accounts to engage with the community and gain participants and sponsors
• Liaise with other clubs, families and support persons

• Individually responsible for over 100 individual properties and tenancies, seeing to their basic maintenance and general needs and requests of the tenants and properties they lease
• Implementing client-agent relationship and acting on behalf of clients keeping their best interest in mind to maximise profit and mitigate loss, damage etc
• Enforcing stringent leasing and renewal procedure to minimise vacancy period in properties and get the best return for clients
• Liaise with trades, admin, finance teams, and other organisations to provide the best experience and fastest results possible for clients

• Assistant to the owner, Lisa, in cleaning and maintaining a high level of general cleanliness in a variety of locations such as personal abodes to commercial buildings
• This role has taught me general cleaning and upkeep skills and also provide insight into the link between mental health and condition of property - a very valuable lesson leading into a career in Housing & property

• I joined the Decjuba team when the brand was first introduced to Hobart back in 2017 as a casual sales assistant
• I quickly learned the ropes and was given opportunities to move up the ladder whereby I was able to take charge of my own store in Rosny but also oversee Hobart while they're understaffed and in training
• In my role as store manager, I have developed many key attributes to leading a successful team
• I like to maintain strong relationships with my team to ensure they're always working to the best of their ability and are happy
• Building rosters governed by monetary costs and floor coverage hours
• Using a very specific sales technique to build rapport with clientele and aim to turn all foot traffic into return customers
• Constant individual, team and personal development with online training tools, role plays and assessments
• Stock management - receiving and sending stock and being responsible for all stocktake procedures
• Being directly responsible for all overall store figures & KPI's and presenting them in easy to read and in-depth reports for presentation to my superiors' and fellow store managers
• Responsible for overall presentation of the store and all visual merchandising including very in-depth attention to detail
• Assisted in store set up as a casual in 2017 and lead a store set up as store manager in 2019
• Demonstrated ability to multitask while still maintaining a high standard of work

• Serving alcoholic and non-alcoholic beverages and food
• Practicing the highest standard of hygiene
• Cash and EFTPOS handling
• Working private functions

• Styling outfits and fitting suits and outfits for men of all ages and body types
• Visual merchandising to a specific guide of the highest standard
• Being responsible for banking and store keys
• Managing KPI's to beat targets individually and as a team
• Cashing up tills and having access to safe
• Being aware of latest styles and trends which don't relate to me personally but do to my customer

• Managing staff to complete duties
• Building rosters
• Constant communication with Regional Manager regarding
• Responsibility for presentation of Visual Merchandising and store
• Being one of two key holders
• Cashing up tills and having access to safe

• Cash and EFTPOS handling
• Customer service responsibilities - catering to the customers taste, requests, budget and style
• Merchandising - making sure the shop is always neat and tidy and stock hung and presented well
• Working to achieve targets
• Team leader

• Cash and EFTPOS handling
• Responsible for Opening and Closing procedures
• Dealing with Customer Satisfaction including customer Complaints
• Training and developing new staff members

• Cash and EFTPOS handling
• Working in a fast-paced business, often requiring multi-tasking
• Working to achieve targets
• Upselling and Cross selling available products
• Responsible in the Merchandising and Presentation of the store

• Cash and EFTPOS handling
• High level of hygiene standards - both personal and store
• Electronic POS facilities
• Multi-tasking and managing peaks and troughs in relation to customer volumes
• Working together as part of a team