Taylah Erdmann
Toowoomba,QLD
Summary
I am a motivated retail sales professional with a proven record of boosting sales and customer loyalty through individualized service. Resourceful individual skillful in learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales.
Overview
6
6
years of professional experience
Work History
Retail Sales Associate
Cotton On Kids
05.2022 - Current
- Greeted customers and helped with product questions, selections and purchases.
- Helped customers complete purchases, locate items and join reward programs.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Maintained clean sales floor and straightened and faced merchandise.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Assisted customers with prompt and polite support in-person and via telephone.
- Opened and closed store independently and prepared nightly bank drop for manager.
Retail Assistant
Toowoomba Fresh
03.2018 - 03.2022
- Balanced and organized cash register by handling cash, counting change and storing coupons.
- Greeted customers, helped locate merchandise and suggested suitable options.
- Used POS system to process sales, returns, online orders and gift card activations.
- Approached browsing customers to initiate conversations to determine buying preferences.
- Assisted customers with prompt and polite support in-person and via telephone.
Education
Bachelor of Science - Nutritional And Dietetic Medicine
Endeavour College of Natural Health
Brisbane, QLD11.2026
High School Diploma -
St Ursulas College
Toowoomba11.2020
Skills
- Suggestive Selling
- Customer Assistance
- Time Management
- Independent Judgement
- Teamwork and Collaboration
- Digital Databases
- Strong Communication and Interpersonal Skills
- Adaptable and Flexible
- Telephone Answering
- Complex Problem-Solving
Timeline
Retail Sales Associate
Cotton On Kids
05.2022 - Current
Retail Assistant
Toowoomba Fresh
03.2018 - 03.2022
Bachelor of Science - Nutritional And Dietetic Medicine
Endeavour College of Natural Health
High School Diploma -
St Ursulas College