Taylah Fissioli
Secret Harbour,WA
Summary
I am a second-year, university student studying a Bachelor of Business, Majoring in Business Law and Marketing. I pride myself on being a hardworking employee and student, who is meticulous and detail-oriented with excellent observational, organisational and communication skills. I maintain an excellent level of effort in both my work and student life, simultaneously achieving high grades and performing my best at work.
Overview
5
5
years of professional experience
Work History
Sales Assitant/Cake Decorator
Cake-O-Licious
09.2018 - Current
- Handled customer inquiries and concerns courteously and professionally.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing unique customer needs and resolving concerns.
- Built customer loyalty and retention by delivering excellent, personalised service.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Listen attentively and attend to customer's needs in providing recommendations, advice and quotations.
- Managed cash register after end of shift to balance and record accurate transactions.
- Maintaining professionalism in a fast-paced environment, attending to multiple customers when working the shift alone.
Education
Bachelor of Business - Business Law & Marketing
Murdoch University
Perth, WA11.2024
Certificate III - Business Administration
Skills Strategies
Mandurah, WA11.2020
Skills
- Excellent Written and Verbal Communication
- Store Opening and Closing
- Time Management
- Adaptable and Flexible
- Customer Assistance
- Productivity Maximisation
- Customer Traffic Management
Timeline
Sales Assitant/Cake Decorator
Cake-O-Licious
09.2018 - Current
Bachelor of Business - Business Law & Marketing
Murdoch University
Certificate III - Business Administration
Skills Strategies
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