TAYLAH GRAHAM
Miallo,QLD
Summary
Dynamic Traffic Controller with proven expertise at FNQ Traffic Control, recognized for exceptional problem-solving and teamwork skills. Successfully managed traffic flow during peak hours, enhancing safety and efficiency. A fast learner, adept at utilizing technology to implement effective traffic guidance schemes, ensuring high standards of professionalism and client satisfaction.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Traffic Controller
FNQ Traffic Control
Mossman, QLD
09.2024 - Current
- Operated signage and barriers to direct vehicles and pedestrians safely.
- Managed setup and removal of temporary traffic control equipment and signs.
- Good client feedback.
- Teamwork
Bartender/Gaming Attendant
Iron Bar
Port Douglas, QLD
08.2024 - Current
- Maintained cleanliness and organization of the bar area throughout shifts.
- Provided exceptional customer service to ensure guest satisfaction and retention.
- Trained new bartenders on drink preparation and customer service standards.
- Handled cash transactions accurately and processed payments efficiently.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Closed tills and counted all cash at the end of the day.
- Completed clearance for pokie machines.
- I wrote up all office end-of-day sales reports, TAB, and KENO reports.
- Locked up and opened the venue.
- Effectively multitasked within fast-paced environment.
Traffic Controller
Construct (AVADA)
Melbourne, Victoria
01.2024 - 12.2024
- Team Leader
- Permanent Ute holder
- Civil works
- LAFHA
- Assembled signs and cones to direct traffic through construction sites.
- Assisted in minimizing road congestion during peak hours, by effectively managing traffic signals and controlling vehicle movement.
- Demonstrated adaptability when faced with unexpected challenges such as severe weather or accidents, promptly adjusting strategies to maintain smooth traffic flow.
- Maintained a safe work environment for construction crews by implementing appropriate traffic control measures during projects.
- Trained new traffic controllers to properly use traffic control devices and apply best practices.
- Received recognition from clients for consistently maintaining high levels of professionalism while interacting with drivers and pedestrians, promoting positive public relations.
Traffic Controller
ROAR - ROAD AND RAIL
04.2023 - 01.2024
- Rail
- LAFHA
- Level crossing removal projects
- Day & Night shift
- Assembled signs and cones to direct traffic through construction sites.
- Controlled pedestrian movements to prevent intrusion into work zones.
Bartender
YORK ON LILYDALE
01.2022 - 07.2023
- Bartender/waitress
- Bistro
- Functions
- Accommodation/room cleaning
- Food Prep
- Dishes
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Served high customer volumes during special events, nights, and weekends.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Kept bar presentable and well-stocked to meet customer needs.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
Hospitality Worker
ZONZO ESTATE WINERY
09.2019 - 10.2020
- Bartender/waitress
- Weddings
- Managing own sections
- Prepared food and beverages and verified adherence of quality and safe food-handling standards.
- Communicated with customers to promptly resolve complaints and address inquiries.
- Processed payments with focus on accuracy and correct cash-handling procedures.
- Supported restaurant operations by assisting servers during busy periods or covering shifts as needed.
Education
Bachelor - Nursing
Central Queensland University
Cairns, QLD01-2026
No Degree - Year 11 VCE
Yarra Hills Secondary College
16 Reay Rd, Mooroolbark VIC 313812.2019
Skills
- Teamwork - I've grown up playing team sports, so I know how to work well in groups or teams I have applied this skill to my jobs, as they can be fast-paced at times, and it is required to effectively complete jobs or tasks
- Problem solving - if I come across something that is out of place, I'll quickly tend to it rather than leaving it or waiting for someone else to deal with it, eg Broken signage needs replacement
- Learning technology - I'm constantly learning new things, and I am a fast learner I'm able to grasp new tricks, skills, and how to use technology quickly, eg, traffic guidance schemes
References
- Pat Vance, Gulf Civil, 0448350915
- Lesley Porter, The Good Life Farm, 59625609 or 0432620919, goodlifefarm@bigpond.com.au
- Rhonda Neligan, Draffin Industries, 041-911-4498, fizz01@optus.net.au, businessrhonda@draffin.com.au
- Mallory Fisher, St. John of God Disability Services, 040-801-1846, malstar55@hotmail.com
Volunteer Experience
- Mentored at the Good Life Farm working with children and animals
- Animal Aid Coldstream: Cleaning out the dog kennels and taking care of dogs and birds
- Nampara Upholstery, 2013-2017: I Helped out my grandfather with his business answering phones, speaking to customers, taking orders, Re upholstering furniture and deliveries
Certification
- Victorian traffic control tickets
- Queensland traffic control tickets level 1 and 2
- White Card
- Rail industry worker card (RIW)
- Cat 3 medical
- TTSA
- SWIRC
- First Aid & CPR
- RSA, TAB, RSG QLD & VIC
- P2 license
Timeline
Traffic Controller
FNQ Traffic Control
09.2024 - Current
Bartender/Gaming Attendant
Iron Bar
08.2024 - Current
Traffic Controller
Construct (AVADA)
01.2024 - 12.2024
Traffic Controller
ROAR - ROAD AND RAIL
04.2023 - 01.2024
Bartender
YORK ON LILYDALE
01.2022 - 07.2023
Hospitality Worker
ZONZO ESTATE WINERY
09.2019 - 10.2020
Bachelor - Nursing
Central Queensland University
No Degree - Year 11 VCE
Yarra Hills Secondary College
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