Taylah Johnston
Melba,ACT
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
6
6
years of professional experience
Work History
Woolworths Night Fill manager
Woolworths
04.2019 - Current
- Supervise 30 staff, Prepare Rosters, Receive loads, Unload trucks, Cash Office (Supervisor), Run nightfill, Allocate work, Manage staff leave, Lodge incident reports, Mark Downs
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Onboarded new employees with training and new hire documentation.
- Developed and maintained relationships with customers and suppliers through account development.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Improved safety procedures to create safe working conditions for workers.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Defined clear targets and objectives and communicated to other team members.
National Capital Motors, Canberra
National Capital Motors
05.2023 - 07.2023
- Aftermarket Consultant, Pre-delivery Coordinator, Accredited rego clerk
Precision Aviation Services, Hamilton Island/ Proserpine - Baggage Handler
Precision Aviation Services
09.2022 - 01.2023
- Responsible for loading and unloading aircrafts, Receive and dispatch aircrafts, Serviced Virgin, Jetstar and Qantas
Swissport, Canberra - Baggage Handler
Swissport
06.2021 - 08.2022
- Serviced Virgin, Rex, Jetstar and Link Airways, Loaded and unloaded aircrafts, Received and dispatched aircrafts, Passenger marshaling
Cisco's Mexican restaurant, Canberra - Waitress
Cisco's Mexican restaurant
01.2018 - 05.2019
- Taking orders, Serving meals and drinks, Handling cash/Eftpos machines issuing receipts, Working the bar
Education
Lake Ginninderra College, Canberra
01.2020
Lyneham High School, Canberra
01.2018
Skills
- Self motivated
- Strong communication skills
- Work well in a team
- Good problem solving skills
- Customer Service
References
Graham Watson, National Capital Motors Kia Sales Manager, 0418606366 Rhys Cabot, Woolworths Grocery Manager, 0400141293
Timeline
National Capital Motors, Canberra
National Capital Motors
05.2023 - 07.2023
Precision Aviation Services, Hamilton Island/ Proserpine - Baggage Handler
Precision Aviation Services
09.2022 - 01.2023
Swissport, Canberra - Baggage Handler
Swissport
06.2021 - 08.2022
Woolworths Night Fill manager
Woolworths
04.2019 - Current
Cisco's Mexican restaurant, Canberra - Waitress
Cisco's Mexican restaurant
01.2018 - 05.2019
Lake Ginninderra College, Canberra
Lyneham High School, Canberra