Taylah Lombardo
Officer,VIC
Summary
A dedicated and proactive individual with a Bachelor of Criminology and a Year 12 completion. Possessing hands-on experience in customer service and administrative support, I am currently working as a Ward Clerk in an emergency department since 2023. Known for strong communication, multitasking, and problem-solving skills. Eager to expand knowledge and skills through further academic studies to pursue a career in Bachelor of Forensic Science.
Overview
5
5
years of professional experience
Work History
Ward Clerk
Casey Hospital
01.2023 - Current
- Managed patient admissions and discharges efficiently in a fast-paced hospital environment.
- Maintained accurate patient records using electronic health record systems.
- Provided clerical support to nursing and doctor staff, enhancing workflow and operational efficiency.
- Handled phone inquiries from patients, delivering exceptional customer service consistently.
- Provide easy customer service to patients and visitors.
Online Customer Service
Coles Supermarket
Clyde North
04.2021 - 01.2022
- Assisted customers with product selection and provided recommendations for similar items.
- Managed online order processing and ensured timely delivery of purchases.
Education
Bachelor - Criminology
Victoria University
Melbourne, VIC09-2025
Highschool -
St Peters College
Clyde North01.2021
Skills
- Microsoft Word (intermediate)
- Microsoft Excel (basic)
- PowerPoint (advanced)
- EMR
- IPM
- Electronic health records
- Data entry
- Team collaboration
- Patient support
- Administrative support
- Communication skills
- Excellent customer service
References
Tamara, Smith, 0401 877 997
Hobbies and Interests
Reading, Meeting new people
Accomplishments
- Peer support leader
- Senior forum leader
- National Victorian Cheerleading Winner, 2016
- VCE Award for the Arts
- Completion of VCE
- Completion of a Bachelor of Criminology
Affiliations
- Reading
- Socialising with friends
Timeline
Ward Clerk
Casey Hospital
01.2023 - Current
Online Customer Service
Coles Supermarket
04.2021 - 01.2022
Bachelor - Criminology
Victoria University
Highschool -
St Peters College