Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Taylah Lonza

Melbourne,VIC

Summary

Dynamic and customer-focused professional with experience at McDonald's, excelling in cash handling and delivering exceptional service. Proven ability to collaborate with teams and enhance customer satisfaction through menu knowledge and conflict resolution. Passionate about creating positive experiences and fostering teamwork in fast-paced environments.

Overview

5
5
years of professional experience

Work History

Barista

Mcdonalds
Officer, VIC
04.2025 - Current
  • Prepared and served a variety of coffee beverages to customers.
  • Maintained cleanliness and organization of coffee preparation areas.
  • Assisted customers with menu selections and product recommendations.

Crew Member

Mcdonalds
Officer, VIC
03.2025 - Current
  • Delivered excellent customer service in fast-paced restaurant environment.
  • Collaborated with team members to ensure smooth operations during shifts.
  • Maintained cleanliness of dining area and food preparation stations.
  • Handled cash transactions accurately at the register with attention to detail.
  • Followed health and safety regulations to ensure a safe workplace environment.
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.

Junior Netball Coach

Cardinia rebels netball club
Officer, VIC
01.2020 - 01.2022
  • Developed training sessions to enhance player skills and teamwork.
  • Organized and coordinated practice schedules for all age groups.
  • Evaluated player performance to provide constructive feedback and support.
  • Communicated effectively with parents about player progress and club activities.

Education

St Francis Xavier College
Beaconsfield, VIC

Skills

  • Cash handling
  • Food safety
  • Customer service
  • Team collaboration
  • Order accuracy
  • Menu knowledge
  • Conflict resolution

References

References available upon request.

Timeline

Barista

Mcdonalds
04.2025 - Current

Crew Member

Mcdonalds
03.2025 - Current

Junior Netball Coach

Cardinia rebels netball club
01.2020 - 01.2022

St Francis Xavier College

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Taylah Lonza