Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
DOB
Timeline
Generic

Taylah Lonza

Beaconsfield

Summary

Dynamic and dedicated professional with experience at McDonald's, excelling in customer service and teamwork. Proven ability to train and mentor staff, ensuring high standards of food safety and quality. Skilled in cleaning and sanitizing, with a strong commitment to integrity and a willingness to learn.

Highly efficient Crew member well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.

Overview

3
3
years of professional experience

Work History

Crew Member

McDonald's
02.2023 - Current
  • Worked front counter, drive-thru and other areas.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Became familiar with products to answer questions and make suggestions.
  • Provided excellent customer service by greeting customers and meeting quality expectations.

Barista

McDonald's
02.2023 - Current
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.
  • Learned every menu item's preparation and numerous off-label drinks to meet customer needs.

Crew Trainer

Burgur
02.2022 - 02.2023
  • Mentored junior employees to improve performance, food safety, and customer service.
  • Maintained current knowledge of all team position requirements.
  • Set positive example for team members by providing high-quality, efficient service.
  • Taught new team members correct procedures for all areas of operations.

Education

Allied Health Assistance Cert IV

St Francis Xavier College
Beaconsfield, VIC
07-2026

Skills

  • Cleaning and sanitizing
  • Customer service
  • Willingness to learn
  • Teamwork and collaboration
  • Supplies monitoring and restocking
  • Integrity and honesty
  • Task prioritization
  • Customer engagement

Accomplishments

Im a keen Netball player who has played for many years at several clubs. I love being apart of Football Netball clubs and a highlight is winning several Grand finals and Best and fairest player.

Interests

  • Pilates
  • Netball
  • Team Sports
  • High-Intensity Interval Training
  • Gym Workouts

DOB

14/12/2007


Timeline

Crew Member

McDonald's
02.2023 - Current

Barista

McDonald's
02.2023 - Current

Crew Trainer

Burgur
02.2022 - 02.2023

Allied Health Assistance Cert IV

St Francis Xavier College

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Taylah Lonza