TAYLAH-MAREE BROWN
Manly ,QLD
Summary
A strong and passionate work ethic with an enthusiasm for customer service and empathy. Develops solid relationships with co-workers and clients through an energetic and positive attitude. Is Engaged in a team environment as well as being a motivated self-starter. Constantly seeks to conquer new challenges, opportunities and experiences through continuous learning and the agility to adapt to change. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Disability Support Worker
Rainbow Butterflies Disability
02.2024 - Current
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Drop off and pick ups from school, taking to appointments and other activities.
- School holidays programs
- Drove clients safely to social activities and appointments.
- Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
- Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
- Promoted a safe, inclusive environment by establishing clear expectations and reinforcing positive behaviors among participants.
- Provided guidance and advice to youth, supporting navigation of diverse personal and social issues.
- Managed and led activities promoting growth in mental, emotional, and educational areas.
- Encouraged youth clients to develop own activities and leadership skills through group discussions.
- Established trusting relationships with young people through empathetic listening and genuine interest in their lives outside of program hours.
Disability Support Worker
Spinal Life
07.2023 - Current
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Drove clients safely to social activities and appointments.
- Kept detailed daily logs with care actions, patient behaviors, and incidents.
- Maintained safety with tidy, clean, and hazard-free home environments.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted patients with self-administered medications.
- Hoisting
Administration / Project Manger
ZZ4 GROUP
11.2021 - Current
- Managing and responding to emails
- Self-motivated, with strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked effectively in fast-paced environments.
- Strengthened communication skills through regular interactions with others.
- Identified issues, analyzed information and provided solutions to problems.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Managed payroll and benefits for 15+ employees, including any related problems.
- Data entry
- Quoting jobs and going on site
- Dealing and meeting clients such as Qbuild
- Developed and maintained courteous and effective working relationships.
- Managing a team for Covid cleaning
- Establishment of cleaning standards and procedures for workers and ensure adherence to QLD health departments standards and procedures
- Skilled at working independently and collaboratively in a team environment.
Store Manager/ shop assistant
The Boho Shack
02.2021 - 03.2022
- Strategising to meet assigned sales targets in given period of time
- Exposure to large stock volumes and stock management
- Hands on and strong leader with ability to motivate and mentor a team to achieve success
- Strong organisational skills
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Rotated merchandise and displays to feature new products and promotions.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Supervised guests at front counter, answering questions regarding products.
- Approved regular payroll submissions for employees.
Bartender /Gaming Supervisor
Wynnum Manly Junior Football Club
09.2020 - 02.2021
- Managing gaming machines and tables
- Managing TAB and Keno gaming systems
- Money handling and payment facilitation
- Assisting with food and beverage service
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
- Built relationships with vendors to manage orders and negotiate costs.
- Helped management plan and serve bar menu exceeding customer expectations.
- Assisted with inventorying beverage stock and bar supplies.
- Prepared garnishes by evenly slicing and pitting fruits.
Education
12 Graduate -
Wynnum State High School
Wynnum, QLD2018
Skills
- Customer service and empathy
- Making Relationships with kids
- Pay role entry
- Quotes and business reviews/ presentations
- Proficient in Microsoft office - Excel, PowerPoint, Word, OneNote, Outlook
- Data entry
- Managing incoming and outgoing calls and emails
- Honest and reliable
- Good communication skills and good organisational skills
- Corporate Administration
- Professional Telephone Demeanor
- Computer Proficiency
- Policy and Procedure Adherence
- Report Preparation
- Administrative and Office Support
Accomplishments
- Supervised team of 20 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Collaborated with team of 50 in the development of Covid Decontamination Project .
Certification
Certificate II Sport and Recreation
Responsible Service of Gaming Certificate
Responsible Service of Alcohol Certificate
First Aid Certificate
Blue Card
Timeline
Disability Support Worker
Rainbow Butterflies Disability
02.2024 - Current
Disability Support Worker
Spinal Life
07.2023 - Current
Administration / Project Manger
ZZ4 GROUP
11.2021 - Current
Store Manager/ shop assistant
The Boho Shack
02.2021 - 03.2022
Bartender /Gaming Supervisor
Wynnum Manly Junior Football Club
09.2020 - 02.2021
12 Graduate -
Wynnum State High School
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