Proven track record in enhancing customer satisfaction and streamlining operations, evidenced by roles at Jump Swim School and McDonalds Australia. Excelled in problem-solving and quality control, boosting participant satisfaction and operational efficiency. Demonstrates exceptional patience, empathy, and time management skills, achieving significant improvements in service delivery and team coordination.
I enjoy travelling with my family and have been lucky enough to visit, Thailand, Bali, Vanuatu and Hawaii. I also enjoy collecting Anime and my major goal in life would be to undertake the English as an Additional Language (EAL) Master of Teaching English to Speakers of Other Languages (TESOL) course and apply my knowledge overseas in either South Korea or Japan. I enjoy Acrylic Nail art design at home for my family and friends.