Summary
Overview
Work History
Education
Skills
EXTRACURRICULAR
REFERENCES
Timeline
Generic

Taylah Roberts

Fraser Rise,Victoria

Summary

A passionate and hardworking year 11 student, currently studying at Southern Cross Grammar and seeking employment opportunities.

Proven team player with a track record of enhancing team efficiency and customer satisfaction at McDonald's. Excelled in fast-paced environments, demonstrating exceptional problem-solving and customer service skills. Trained new staff, promoting safety and collaboration. Achieved significant improvements in order accuracy and service speed, embodying integrity and strong communication abilities.

Overview

2
2
years of professional experience
12
12
years of post-secondary education

Work History

Crew Member

McDonald's
03.2023 - Current
  • Worked front counter, drive-thru and other areas.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Trained new team members on procedures, customer service, and sales techniques.

Team Member

Sushi Sushi
09.2022 - 03.2023
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Contributed to team success by completing jobs quickly and accurately.
  • Addressed and resolved customer complaints in polite and professional manner.

Education

Southern Cross Grammar
Caroline Springs, VIC
01.2013 - 05.2025

Skills

    Customer Service

    Teamwork and Collaboration

    Time Management

    Problem-Solving

    Clear Communication

    Integrity and Honesty

    Safety awareness

    Initiative and Self-Motivation

EXTRACURRICULAR

YOUNG AUSTRALIAN BROADWAY CHORUS (2019-current)

Stageschoolaustralia

- Performing arts school, specialising in musical theatre.


SWIMLAND SWIM CLUB (2012-2023)

Paulsadler swimland

- Swam at state competitive level for 3 years.


REFERENCES

Lauren Carpio

(Head of year 11, Southern Cross Grammar)

lcarpio@scg.vic.edu.au

Timeline

Crew Member

McDonald's
03.2023 - Current

Team Member

Sushi Sushi
09.2022 - 03.2023

Southern Cross Grammar
01.2013 - 05.2025

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Taylah Roberts