Taylah Squires
Claremont,TAS
Summary
Adept at navigating high-stress situations, I excelled as a Customer Service Representative at Chicken Barn, where my empathy and critical thinking fostered increased customer loyalty. Skilled in complaint resolution, my approach consistently led to satisfactory outcomes, enhancing company reputation through superior service and effective communication.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
Chicken Barn
07.2022 - Current
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
Montrose Bay High
Montrose 11.2020
Skills
- Customer service
- Active listening
- Critical thinking
- Data entry
- Problem resolution
- Complaint handling
- Complaint resolution
- Great people skills
Timeline
Customer Service Representative
Chicken Barn
07.2022 - Current
Montrose Bay High
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