Taylah Wasley

• Increased customer satisfaction rates with exceptional service, attentive problem resolution, and personalized attention.
• Collaborated with store manager on strategic planning, setting achievable sales targets and performance goals for the team.
• Built a loyal customer base through consistent follow-up, personalized attention to their needs, and the implementation of targeted loyalty programs.
• Assisted in recruiting, hiring and training of team members.
• Scheduled employees for shifts, taking into account customer traffic and employee strengths.
• Interacted well with customers to build connections and nurture relationships.
• Trained new employees on proper protocols and customer service standards.
• Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.

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• Enhanced customer satisfaction by providing efficient and accurate cash transactions.
• Streamlined checkout process for increased efficiency and reduced waiting times.
• Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
• Greeted customers entering store and responded promptly to customer needs.
• Handled multiple payment methods securely, minimizing discrepancies and potential losses.