Taylah Watson

Worked Various Roles as a cleaner in the Millennium Team at Gateway Plaza Warrnambool.

Food Court Role: (10:30am-4:30pm) consists of setting up of trolley and maintaining cleanliness of the food court, clearing dirty dishes and rubbish from tables and resetting for next customers, spray and wiping down of tables, sweeping floor, mopping up any spills.

Floor Shift Role: (7am-3:36pm) consists of Maintaining cleanliness of whole plaza, toilet maintenance, restocking supplies room, washing windows, mopping any daily spills, emptying all bins routinely of plaza, wiping down of benches, seating areas and kids attractions.

Car Park Role: (7am-10am) Maintenance of all car parks and outside areas of the Gateway plaza complex, collection of rubbish and leaves and other debris.

• Cleaned and sanitised bathrooms, kitchens and other similar areas according to established protocols.
• Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
• Removed trash, debris and other waste materials from premises.
• Used time management and efficient cleaning methods to meet deadlines.
• Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
• Handled equipment, chemicals, and materials properly and with caution.
• Confirmed all cleaning tools and equipment were stored properly after use.
• Emptied trashcans and transported waste to collection areas.
• Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
• Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
• Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.
• Provided assistance to other staff members with cleaning of difficult areas.
• Organized and used industrial cleaning products following strict safety procedures.
• Increased customer satisfaction by maintaining clean restrooms and public spaces in a timely manner.
• Strengthened teamwork within the cleaning staff by actively communicating updates on tasks completed or pending work requirements.
• Performed deep-cleaning tasks for carpets, upholstery, and window treatments to extend their lifespan and maintain appearance.
• Provided exceptional customer service by addressing inquiries, concerns, or requests from clients in a timely and satisfactory manner.
• Demonstrated an outstanding commitment to safety protocols by consistently wearing protective gear during cleaning tasks that involved hazardous materials or situations.
• Contributed to a positive working environment by addressing and resolving maintenance issues promptly.
• Supported facility operations with comprehensive knowledge of proper chemical usage, storage, and disposal procedures.
• Adapted quickly to last-minute cleaning requests, ensuring that all areas were presentable for unexpected visits.
• Reduced spread of illness by implementing rigorous disinfection practices for all high-touch surfaces.
• Sustained cleanliness and order in outdoor areas, making them more inviting for guests and employees.
• Upheld cleanliness standards in kitchen and dining areas, ensuring compliance with health regulations.
• Fostered safer work environment by promptly addressing spills and potential hazards.
• Maintained high standard of cleanliness in high-traffic areas, contributing to positive first impression for visitors.
• Ensured that all cleaning supplies were stocked and organized, minimizing downtime.
• Collaborated with maintenance team to identify and resolve issues requiring repair, enhancing overall facility safety.
• Demonstrated flexibility by covering additional shifts when needed, ensuring no disruption in cleaning services.
• Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
• Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
• Emptied waste paper and other trash from premises and moved to appropriate receptacles.
• Responded immediately to calls from personnel to clean up spills and wet floors.
• Maintained optimal supply levels to meet daily and special cleaning needs.

Working as a cleaner, employee of contractor company Mops & Cloths.

1st contract was with Koala Childcare centre which ended in June. This consisted of routine cleaning of both front and back childcare centres.

2nd contract with St Joseph’s Primary of routinely vacuuming carpeted areas and is a current and going contract of Mops & Cloths.

• Cleaned and sanitised bathrooms, kitchens and other similar areas according to established protocols.
• Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
• Handled equipment, chemicals, and materials properly and with caution.
• Confirmed all cleaning tools and equipment were stored properly after use.
• Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
• Cleaned and maintained lobbies, offices and other common areas.
• Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.